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Wimbledon Shops

All England Lawn Tennis Club, Church Road, Wimbledon, London, SW19 5AF

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Access Guide

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COVID-19 Information (Wimbledon Shops)

  • The information in this section was taken in June 2021.
  • All ticket holders attending The Championships will be required to show proof of COVID-19 status upon entry, either in the form of both vaccinations (first and second dose), and with the second dose 14 days ago; or a negative lateral flow test (for those aged 11 and over).
    Proof of a negative lateral flow test taken within 48hrs of attending the event can be displayed via SMS text, or via email.
    Proof of vaccine can be displayed via the NHS App, NHS website or by downloading and printing off a PDF through the App or website.
    A non-digital letter is also available through the NHS website using the ‘Get your coronavirus (COVID-19) vaccination status letter’ service or by phoning 119.
    Users of the NHS App will also be able to show their natural immunity (through a positive PCR test in the last 180 days) through the NHS App.
  • Ticket holders will be required to wear face coverings while moving around the grounds.
    To further trial the suspension of non-pharmaceutical interventions (face coverings and social distancing), the use of face coverings and social distancing will not be mandatory whilst ticket holders are seated whilst at the venue.
    This will enable ticket holders to sit with any guest at any time, both in the court and in food and drink spaces, however we expect there still to be a form of social distancing around the grounds, particularly in managing any queues.
  • There are separate doors for entering and exiting.
  • There are separate entrances and exits from the shops.
    The exit from the No.1 Court shop has steps.
    Customers in the No.1 Court Shop who are unable to exit via the steps may leave via the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 85cm.
  • The changing rooms will be closed during the Championships.
  • The shop located within the Southern Village will be closed during the 2021 Championships.

Outside Access (Museum and Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the museum, opposite Centre Court.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.

Exit (Museum and Shop Exit)

  • Exit View
    • This information is for the exit located to the left of the payment counter.
    • The exit area/door is not clearly signed internally.
    • The exit step free.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 180cm.

Shop (Museum)

  • Inside Access View
    • There is step free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is carpet and wooden.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
  • Till(s)/Counter(s) View
    • There is/are 1 till(s)/counter(s) available.
    • There is a/are checkout(s) available.
    • To the left after you enter.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 3m from the Museum and Shop Entrance.
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • Some of the tills/counters are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a hearing assistance system at some of the tills/counters.
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are not signed.
    • Staff are trained to use the system.

Outside Access (Centre Court Shop)

  • Entrance View
    • This information is for the entrance located just off the South Concourse, on the south east corner of Centre Court.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.

Shop (Centre Court)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in the majority of areas.
    • Background music is not played.
    • The lighting levels are good.
    • There is a/are payment counter(s) available.
    • At the rear of the shop.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at the till(s)/counter(s) with a height of 76cm or below.
    • There is a clear knee recess beneath some of the low/lowered sections of the tills/counters.
  • Till(s)/Counter(s) View
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are not signed.
    • Staff are trained to use the system.
  • Accessible Fitting Room(s) View
    • There is/are 1 accessible fitting room(s).
    • There is step-free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • The accessible fitting rooms are all similar.
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 155cm x 210cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 47cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 130cm and 175cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a dropdown chair available in the accessible fitting room(s).
    • The height of the chair from the floor is 51cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 2 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).
    • There is a separate exit from the shop, the exit is located just beyond the payment counters.

Outside Access (No.1 Court Shop)

  • Entrance View
    • This information is for the entrance located just off East Canyon Path, beneath No.1 Court.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are no doors at this entrance.

Shop (No.1 Court)

  • Inside Access View
    • There is step free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl and carpet.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
    • There is a/are payment counter(s) available.
    • At the rear of the store.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at some of the tills/counters with a height of 76cm or below.
    • There is not a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
  • Till(s)/Counter(s) View
    • There is not a hearing assistance system at the till(s)/counter(s).
  • Standard Fitting Room(s) View
    • There is/are 2 standard fitting room(s).
    • There is step free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Outside Access (Southern Village Shop)

  • Entrance View
    • This information is for the entrance located at the rear of the Southern Village.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 190cm.
    • There is a member of staff available for assistance at this entrance.

Shop (Southern Village)

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is carpet.
    • There is good colour contrast between the walls and floor in all areas.
    • Background music is not played.
    • The lighting levels are good.
    • There is a/are payment counter(s) available.
    • To the right after you enter the shop.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • The nearest till(s)/counter(s) is/are approximately 2m from the entrance.
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • The till(s)/counter(s) is/are not placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
  • Till(s)/Counter(s) View
    • There is a hearing assistance system at the till(s)/counter(s).
    • The hearing assistance system(s) is/are fixed.
    • The hearing assistance system(s) is/are signed.
    • Staff are trained to use the system.
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).