Access Guide
Opening Times
- Monday 05:45 - 00:15.
- Tuesday 05:45 - 00:15.
- Wednesday 05:45 - 00:15.
- Thursday 05:45 - 00:15.
- Friday 05:45 - 00:15.
- Saturday 05:45 - 00:15.
- Sunday 07:45 - 00:15.
Location
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 580cm (11ft 2in x 19ft).
- The nearest Blue Badge bay is 16m (17yd 1ft) from the Platform 1 entrance.
- The furthest Blue Badge bay is 23m (25yd 6in) from the Platform 1 entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 110cm (3ft 7in).
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Comments
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- This entrance gives access to platform 1.
- Wheelchair users are advised to use this entrance from the car park as there isn’t step free access to the platform from the ticket office.
Level Change (Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 108cm (3ft 7in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 90cm (2ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Counter (Ticket Counter)
- The counter is 3m (3yd 10in) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The height of the counter is medium height (77cm - 109cm).
- Staff are trained to use the system.
- The hearing assistance system is available only on request.
- Lighting levels are bright.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Footbridge)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on either end of the footbridge.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Train Station
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 00.15 - 05.30.
- There is a ticket office.
- The ticket office is located beyond the main entrance.
- The ticket office is 3m (3yd 10in) from the main entrance.
- The train companies that operate within this station include:.
- Please click here for access information for Merseyrail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) accessed by steps only is / are 1 and 2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) platform 1.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is not level access to this accessible toilet.
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Comments
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- The accessible toilet was out of service at time of survey (March 2018).
Level Change (Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.