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WHSmith

41-43 Commercial Way, Woking, Surrey, GU21 6XR

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Access Guide

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Introduction

Opening Times

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 07:30 - 18:00.
  • Saturday 07:30 - 18:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Woking.

Parking

  • For parking details please refer to the separate Peacocks Shopping Centre guide.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located in Commercial Way.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 164cm.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located in Wolsey Walk.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
  • Comments View
    • The width of the entrance is 396cm.

Counter (WHSmith)

  • The counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 95cm (3ft 1in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are medium.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, B.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right after you enter via the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, B.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 180cm (3ft 7in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Counter (Post Office)

  • The counter is 12m (13yd 4in) from the basement floor lift.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 98cm (3ft 3in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 72cm.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.