Access Guide
Opening Times
- Please contact the venue for details of opening times.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Byfleet and New Haw.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 250cm x 510cm (8ft 2in x 16ft 9in).
- The nearest Blue Badge bay is 4m (4yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- Please contact a member off staff for use of the portable ramp.
- There is a/are step(s) to access this area/service.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 120cm (3ft 11in).
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Comments
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- These doors have to be opened from the inside.
Level Change (Side Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the entrance.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- This accessible toilet is located in the foyer.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 280cm x 140cm (9ft 2in x 4ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the foyer.
- The female toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the foyer.
- The male toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.