Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in West Byfleet.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is West Byfleet.
Opening Times
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 17:30.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
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Blue Badge On Street Parking
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- On street marked Blue Badge bays are not available.
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Comments
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- Disabled patients can arrange to park at the vets next door.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 136cm (4ft 6in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 136cm (4ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the venue.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 130cm (4ft 3in).
Reception
- The reception desk is 3m (9ft 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- Treatment is available to patients on the ground floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is not a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located adjacent to the reception area.
- The lift is a stair lift.
- The floors which are accessible by this lift are G-1.
- The lift is 10m (32ft 10in) from accessible entrance.
- Staff do need to be notified for use of the lift.
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Comments
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- The stair lift overcomes the stairs.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Male Toilet(s)
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- Lighting levels are low.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located off the waiting area.
- Unisex toilets are 8m (26ft 3in) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the unisex toilet.
- The height of the baby change table once extended is 109cm (3ft 7in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- The information for the standard ladies is for a single unisex toilet.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- The photograph shows the path leading to the entrance from Old Woking Road.