Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in West Byfleet.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is West Byfleet.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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Comments
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- Please speak to reception for accessible parking arrangements.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 136cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 136cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 130cm (4ft 3in).
Reception
- The desk/counter is 3m (3yd 10in) from the front entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The lighting levels are good.
- There is not a hearing assistance system.
- The hearing assistance system is signed.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- Treatment is available to patients on the ground floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is not a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located adjacent to the reception area.
- The lift is a stair lift.
- The floors which are accessible by this lift are G-1.
- The lift is 10m (32ft 10in) from accessible entrance.
- Staff do need to be notified for use of the lift.
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Comments
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- The stair lift overcomes the stairs.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Male Toilet(s)
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- Lighting levels are low.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located off the waiting area.
- Unisex toilets are 8m (26ft 3in) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the unisex toilet.
- The height of the baby change table once extended is 109cm (3ft 7in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- The information for the standard ladies is for a single unisex toilet.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- The photograph shows the path leading to the entrance from Old Woking Road.