Access Guide
Peacocks Shopping Centre
- For more information on Peacocks Shopping Centre please click here.
Parking
Location
- The venue is situated within the centre of the borough.
- This venue is situated in Woking.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Woking.
- The venue is in a shopping mall.
Opening Times
- Monday 08:00 - 19:00.
- Tuesday 08:00 - 19:00.
- Wednesday 08:00 - 19:00.
- Thursday 08:00 - 19:00.
- Friday 08:00 - 19:00.
- Saturday 08:00 - 19:00.
- Sunday 10:00 - 18:00.
Outside Access (Main Entrance)
- This information is for the entrance located on The Peacock Shopping Centre.
- There is level access into the venue.
- The main doors open (no doors).
- The door opening is 300cm (9ft 10in) wide.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers can charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 54cm (1ft 9in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is sandwiches and cakes.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
- This accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 201cm x 228cm (6ft 7in x 7ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 134cm (4ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
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Comments
View
- The adapted toilet also serves as a standard female and male toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Children are welcomed at the venue.
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Comments
View
- Paper cups are available on request.