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Explore Learning

1st Floor Sainsbury's, Knaphill, Surrey, GU21 2QT

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Access Guide

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Opening Times

  • Monday 15:00 - 19:00.
  • Tuesday 15:00 - 20:00.
  • Wednesday 15:00 - 20:00.
  • Thursday 15:00 - 20:00.
  • Friday 15:00 - 20:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 16:00.

Location

  • The venue is situated outside the centre of the village.
  • This venue is situated in Knaphill.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Brockwood.

Parking (Sainsbury's)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft x 13ft).
  • The nearest designated bay is 18m (19yd 2ft) from the sainsbury's entrance.
  • The furthest designated bay is 55m (60yd 5in) from the sainsbury's entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Sainsbury's)

  • This information is for the entrance located to the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 250cm (8ft) wide.

Other Floors (Sainsbury's)

  • Steps View
    • The floors which are accessible by stairs are G -1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift (Sainsbury's)

  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 23m (25yd 6in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft).
  • The dimensions of the lift are 130cm x 235cm (4ft x 7ft).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Explore Learning Entrance)

  • This information is for the entrance located on the first floor.
  • There is level access into the venue.
  • Level access is via lift.
  • The main doors open (no doors).
  • The door opening is 260cm (8ft) wide.

Reception

  • The reception desk is 1m (3ft 11in) from the Explore Learning Entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Library (Computer room)

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • The library does not have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard and height adjustable chair is / are available.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Pictorial signage on or near the toilet door.
    • The accessible toilet is 8m (8yd 2ft) from the Explore Learning Entrance.
    • The accessible toilet is located ahead as you enter.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft x 7ft).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (18in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3").
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3").
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5").
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A member of staff trained in BSL skills is not normally on duty.