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Fat Face

28-29 Town Mall, Peacocks Centre, Woking, Surrey, GU21 6GD

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Access Guide

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Introduction

  • Related link The Peacocks Shopping Centre.
  • Https://www.accessable.co.uk/venues/peacocks-shopping-centre
  • Related link Wolsey Place Shopping Centre.
  • Https://www.accessable.co.uk/venues/wolsey-place-shopping-centre
  • Comments View
    • For more information for access around The Peacocks Shopping Centre & Wolsey Place Shopping Centre please refer to the access guide's.

Opening Times

  • Monday 09:30 - 18:00.
  • Tuesday 09:30 - 18:00.
  • Wednesday 09:30 - 18:00.
  • Thursday 09:30 - 20:00.
  • Friday 09:30 - 18:00.
  • Saturday 09:00 - 18:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is located within Peacocks Centre.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Woking.

Parking

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 200cm (6ft 7in) wide.

Counter (Cashier Desk)

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 110cm (3ft 7in).
  • There is not a lowered section.
  • The height of the counter is high.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Fitting Room

  • Accessible fitting room(s) are available.
  • The accessible fitting room(s) is / are located at the rear of the venue.
  • The fitting room has sufficient space for a wheelchair user to manoeuvre, a chair, a drop down rail, a vertical wall mounted grab rail and an emergency alarm.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located above the shopping centre.
    • The car park type is multi storey.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the second floor lift.
    • The furthest Blue Badge bay is 65m (71yd 3in) from the second floor lift.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 220cm (7ft 3in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
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