Access Guide
Introduction
- Related link Gorse Hotel Conference Centre.
- Https://www.accessable.co.uk/woking-borough-council/access-guides/gorse-hotel-conference-centre
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Comments
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- The venue has 3 meeting rooms and 6 syndicate rooms on the ground floors.
Opening Times (Reception)
- Reception is staffed 24 hours per day.
Opening Times
- Monday 13:00 - 23:00.
- Tuesday 13:00 - 23:00.
- Wednesday 13:00 - 23:00.
- Thursday 13:00 - 23:00.
- Friday 13:00 - 23:00.
- Saturday 13:00 - 23:00.
- Sunday 13:00 - 23:00.
Location
- The venue is situated outside the centre of the borough.
- This venue is situated in Gorse Hill.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Woking.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
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Venue Car Park
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- The car park is located at the front of the venue and at the side of the driveway leading to the reception.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 245cm x 465cm (8ft x 15ft 3in).
- The nearest Blue Badge bay is 13m (14yd 8in) from the main hotel entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- The first photograph shows the parking in the driveway.
- The second photograph shows the parking in the courtyard.
- The Blue Badge bay is 35m from the conference centre car park platform lift.
Outside Access (Main Entrance)
- This information is for the entrance located in the courtyard.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 107cm (3ft 6in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 132cm (4ft 4in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is portable.
- Please contact reception for use of the portable ramp.
- The width of the ramp/slope is 75cm (2ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- The ramp overcomes the steps to the entrance.
Outside Access (Rear Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 102cm (3ft 4in).
Level Change (Rear Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is portable.
- Please contact reception for use of the portable ramp.
- The width of the ramp/slope is 75cm (2ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Reception (Main Building)
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are medium.
Inside Access (Main Building)
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Other Floors (Main Building)
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Steps
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- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are rooms.
Restaurant Bar Internal (Restaurant)
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 10m (10yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 69cm (2ft 3in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
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Comments
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- Breakfast is served Monday to Friday from 07:00 to 09:30.
- Breakfast is served Saturday and Sunday from 07:30 to 11:00.
- Lunch is served every day from 12:00 to 14:00.
- Dinner is served every day from 19:00 to 21:30.
Restaurant Bar Internal (Bar)
- The following information is for the bar.
- Once inside, there is level access to the service.
- Food is available from the bar.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 8m (26ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 30cm (0ft 12in).
- The distance between the floor and the highest table is 61cm (2ft 0in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is burgers, salads and sandwiches.
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Comments
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- Food is served in the bar from 11:00 to 22:00 every day.
Accessible Toilet (Main Building)
- Accessible toilet facilities are not available.
Standard Toilet(s) (Main Building)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter the venue.
- The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Outside Access (Accommodation Block Entrance)
- This information is for the entrance located in the courtyard.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 103cm (3ft 5in).
Level Change (Accommodation Block Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is portable.
- Please contact reception for use of the portable ramp.
- The width of the ramp/slope is 75cm (2ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Inside Access (Accommodation Block)
- There is level access to the service(s).
- The lighting levels are medium.
Other Floors (Accommodation Block)
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Steps
View
- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are low.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional guest rooms.
Room
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General Information
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- There are 50 rooms in total.
- There are 9 standard ground floor rooms.
- There are 40 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 20m (21yd 2ft) from the accommodation block entrance.
- There is level access from an accessible entrance.
- Some accessible rooms are located in a separate building from the main hotel.
- There is not level access leading to the accessible room in a separate building.
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Accessible Room
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- The room number or room name viewed was 41.
- The width of the door is 84cm (2ft 9in).
- The height of the bed is 57cm (1ft 10in).
- The measurement between the bed base and floor is 6cm (2in).
- Light switches are not within 120cm from floor level.
- There is a functional emergency alarm in the room.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 86cm (2ft 10in).
- The door opens inwards.
- The door weight is light.
- The door is locked by a locking handle.
- The dimensions of the accessible ensuite are 183cm x 355cm (6ft x 11ft 8in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 117cm (3ft 10in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 84cm (2ft 9in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm available in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 56cm (1ft 10in).
- The tap type is twist/turn.
- There is a mixer tap.
- There is a shower over the bath.
- The shower head height is adjustable.
- The shower control type is twist/turn.
- There are handrails available for the bath.
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Wheel In Shower
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- There is not a wheel in shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is poor.
- The colour contrast between the walls and floor is fair.
- The colour contrast between the internal hotel room door and wall is poor.
- The colour contrast between the external ensuite door and wall is poor.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is poor.
- The colour contrast between the walls and floor in the ensuite is poor.
- The colour contrast between the drop down rails and wall is good.
- The colour contrast between the grab rails and wall is good.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some hotel rooms have no auxiliary aids for people with sensory impairments.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 1.
- The number of accessible rooms with wheel in showers is 0.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is not level access to standard rooms on other floors.
- Adjoining rooms are not available.
Accessible Toilet (Accommodation Block)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the accommodation block entrance.
- This accessible toilet is located to the right as you enter the accommodation block.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 225cm (5ft 3in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 105cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Children are welcomed at the venue.
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Comments
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- The photograph shows the bath with shower in the adapted room.