You are on Introduction. Skip to the next section.

Introduction

• Related link Gorse Hotel Conference Centre.
• Https://www.accessable.co.uk/woking-borough-council/access-guides/gorse-hotel-conference-centre

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• Comments View
  • The venue has 3 meeting rooms and 6 syndicate rooms on the ground floors.

You are on Opening Times (Reception). Skip to the next section.

Opening Times (Reception)

• Reception is staffed 24 hours per day.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 13:00 - 23:00.
• Tuesday 13:00 - 23:00.
• Wednesday 13:00 - 23:00.
• Thursday 13:00 - 23:00.
• Friday 13:00 - 23:00.
• Saturday 13:00 - 23:00.
• Sunday 13:00 - 23:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the borough.
• This venue is situated in Gorse Hill.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Woking.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• Parking is free for Blue Badge holders.

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• Venue Car Park View
  • The car park is located at the front of the venue and at the side of the driveway leading to the reception.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 245cm x 465cm (8ft x 15ft 3in).
  • The nearest Blue Badge bay is 13m (14yd 8in) from the main hotel entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • The first photograph shows the parking in the driveway.
  • The second photograph shows the parking in the courtyard.
  • The Blue Badge bay is 35m from the conference centre car park platform lift.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located in the courtyard.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 107cm (3ft 6in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are light.
  • The width of the door opening is 132cm (4ft 4in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• Please contact reception for use of the portable ramp.
• The width of the ramp/slope is 75cm (2ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The ramp overcomes the steps to the entrance.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are light.
• The width of the door opening is 102cm (3ft 4in).

You are on Level Change (Rear Entrance). Skip to the next section.

Level Change (Rear Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• Please contact reception for use of the portable ramp.
• The width of the ramp/slope is 75cm (2ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Reception (Main Building). Skip to the next section.

Reception (Main Building)

• The desk/counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are medium.

You are on Inside Access (Main Building). Skip to the next section.

Inside Access (Main Building)

• There is level access to the service(s).
• There is a hearing assistance system.
• The hearing assistance system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors (Main Building). Skip to the next section.

Other Floors (Main Building)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are rooms.

You are on Restaurant Bar Internal (Restaurant). Skip to the next section.

Restaurant Bar Internal (Restaurant)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 10m (10yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 69cm (2ft 3in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

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• Comments View
  • Breakfast is served Monday to Friday from 07:00 to 09:30.
  • Breakfast is served Saturday and Sunday from 07:30 to 11:00.
  • Lunch is served every day from 12:00 to 14:00.
  • Dinner is served every day from 19:00 to 21:30.

You are on Restaurant Bar Internal (Bar). Skip to the next section.

Restaurant Bar Internal (Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 8m (26ft 3in) from the main entrance.
• The distance between the floor and the lowest table is 30cm (0ft 12in).
• The distance between the floor and the highest table is 61cm (2ft 0in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is burgers, salads and sandwiches.

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• Comments View
  • Food is served in the bar from 11:00 to 22:00 every day.

You are on Accessible Toilet (Main Building). Skip to the next section.

Accessible Toilet (Main Building)

• Accessible toilet facilities are not available.

You are on Standard Toilet(s) (Main Building). Skip to the next section.

Standard Toilet(s) (Main Building)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter the venue.
  • The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Outside Access (Accommodation Block Entrance). Skip to the next section.

Outside Access (Accommodation Block Entrance)

• This information is for the entrance located in the courtyard.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 103cm (3ft 5in).

You are on Level Change (Accommodation Block Entrance). Skip to the next section.

Level Change (Accommodation Block Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• Please contact reception for use of the portable ramp.
• The width of the ramp/slope is 75cm (2ft 6in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Inside Access (Accommodation Block). Skip to the next section.

Inside Access (Accommodation Block)

• There is level access to the service(s).
• The lighting levels are medium.

You are on Other Floors (Accommodation Block). Skip to the next section.

Other Floors (Accommodation Block)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are low.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are additional guest rooms.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 50 rooms in total.
  • There are 9 standard ground floor rooms.
  • There are 40 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 1 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 20m (21yd 2ft) from the accommodation block entrance.
  • There is level access from an accessible entrance.
  • Some accessible rooms are located in a separate building from the main hotel.
  • There is not level access leading to the accessible room in a separate building.
• Accessible Room View
  • The room number or room name viewed was 41.
  • The width of the door is 84cm (2ft 9in).
  • The height of the bed is 57cm (1ft 10in).
  • The measurement between the bed base and floor is 6cm (2in).
  • Light switches are not within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 86cm (2ft 10in).
  • The door opens inwards.
  • The door weight is light.
  • The door is locked by a locking handle.
  • The dimensions of the accessible ensuite are 183cm x 355cm (6ft x 11ft 8in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 117cm (3ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 84cm (2ft 9in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 56cm (1ft 10in).
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is a shower over the bath.
  • The shower head height is adjustable.
  • The shower control type is twist/turn.
  • There are handrails available for the bath.
• Wheel In Shower View
  • There is not a wheel in shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is poor.
  • The colour contrast between the walls and floor is fair.
  • The colour contrast between the internal hotel room door and wall is poor.
  • The colour contrast between the external ensuite door and wall is poor.
  • Lighting levels are adjustable.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is poor.
  • The colour contrast between the walls and floor in the ensuite is poor.
  • The colour contrast between the drop down rails and wall is good.
  • The colour contrast between the grab rails and wall is good.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some hotel rooms have no auxiliary aids for people with sensory impairments.
  • The hotel does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 1.
  • The number of accessible rooms with wheel in showers is 0.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.
  • Adjoining rooms are not available.

You are on Accessible Toilet (Accommodation Block). Skip to the next section.

Accessible Toilet (Accommodation Block)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the accommodation block entrance.
  • This accessible toilet is located to the right as you enter the accommodation block.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 160cm x 225cm (5ft 3in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 105cm (3ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.
• Children are welcomed at the venue.

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• Comments View
  • The photograph shows the bath with shower in the adapted room.