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Nuffield Health Fitness & Wellbeing Centre

Pyrford Road, West Byfleet, Woking, Surrey, GU22 8UQ

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Access Guide

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Opening Times

  • Monday 06:30 - 23:00.
  • Tuesday 06:30 - 23:00.
  • Wednesday 06:30 - 23:00.
  • Thursday 06:30 - 23:00.
  • Friday 06:30 - 22:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Location

  • The venue is situated outside the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is West Byfleet.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 475cm x 250cm (15ft 7in x 8ft 2in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the fitness area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Crèche

  • The crèche is located to the right as you enter through the main entrance.
  • There is a single, heavy door with a width of 80cm to enter.
  • In the crèche there are two play areas for children and babies and a non walker section for babies and toddlers.
  • The crèche is open 09:00-11:30 Monday to Saturday.

Eating and Drinking (Café)

  • The following information is for the café.
  • The café is located to the right of reception.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 8m (8yd 2ft) from the entrance.
  • The distance between the floor and the lowest table is 44cm (1ft 5in).
  • The distance between the floor and the highest table is 76cm (2ft 6in).
  • The standard height for tables is 76cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the left, to the rear of reception.
    • The fitness suite is 20m (21yd 2ft) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are double.
    • The doors are heavy.
    • The opening is 148cm (4ft 10in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes recumbent bikes and free weights.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Entrance (Squash Courts / Studios 1 & 2)

  • This information is for the entrance located within the fitness suite.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.

Squash Courts

  • There are 3 squash courts available.
  • Access to the squash courts are through the exercise/free weights area.
  • Squash courts 1 and 2 have doors to enter which have widths of 74cm with a small 3cm lip at the base of the doorway.
  • Squash court 3 has a door with a width of 72cm.

Other Floors (Studios)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 13 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.

Studio

  • There are 3 studios available.
  • There are 2-3 19cm deep steps to each studio.

Medical Centre

  • There is a medical centre within the centre which contains 4 consultation rooms, a shower and a changing room.
  • There is a lobby area with armchairs, a water dispenser and a desk with information leaflets.
  • Consultation Room 3 is used for health assessments by members of the centre. The room has an adjustable bed, exercise bike, wash basin, health professionals desk, and a clinical and general waste bin.
  • The door to the shower/changing room is 76cm wide. There are coat hooks at a height of 150cm and a shower cubicle with a medium (16cm) step to enter. There is also a female sanitary and general waste bin, low and high lockers, a full body length mirror within 60cm from the floor and a changing bench with a height of 46cm.

Standard Changing Room (Female - Wet and Dry Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the fitness suite.
  • The standard changing room(s) surveyed is/are located to the left as you enter though the main entrance.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • Comments View
    • At the time of survey it was not possible to access or photograph the area.

Standard Changing Room (Male - Wet and Dry Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the fitness suite.
  • The standard changing room(s) surveyed is/are located to the left past reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are 2 heavy single doors with widths of 79cm to access the changing room.
    • Access to the swimming pool is through the female/male changing rooms.
    • There is a sauna within the male changing room with a door width of 78cm. There is also a baby change table with a height of 90cm once extended.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located between the female and male changing rooms.
  • The facility is 30m (32yd 2ft) from the main entrance.
  • The door opens outwards.
  • The width of the door is 84cm (2ft 9in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 225cm x 245cm (7ft 5in x 8ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 47cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.
  • The height of the seat is 43cm (1ft 5in).
  • Comments View
    • There is a dropdown rail for the shower.
    • The flip down seat is opposite the shower.
    • There is also a mirror which is within 60cm from the floor and at least 100cm in length.
    • There is a female sanitary and a non-infectious waste bin available.
    • The contrast between the dropdown and grab rails is poor.
    • The contrast between the external and internal wall and door is good.
    • The surveyed entrance door width is the door leading from the male changing rooms.

Accessible Toilet (Medical Centre)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located within the medical centre.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a hook.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • This accessible toilet is for health assessment use only and not for general use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the female changing room.
    • The female toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the male changing room.
    • The male toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets and the male changing room.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.