You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs and Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Woking.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 5 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 490cm (12ft 2in x 16ft 1in).
  • The nearest designated bay is 6m (6yd 1ft) from the car park entrance.
  • The furthest designated bay is 30m (32yd 2ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop off Point View
  • There is a designated drop off point.
  • The drop off point is located on Oriental Road.
  • There is not a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 106cm (3ft 6in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 136cm (4ft 6in).
• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 3 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is / are clearly marked.
• The step(s) is / are shallow.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp or slope does bypass the step(s).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the car park.
• There is level access into the venue.
• Level access is via lift.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically (towards you).
• The doors are double width.

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are CP-G-1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located immediately beyond the car park entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are CP-G-1-2-3.
• The lift is 2m (2yd 7in) from the car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 94cm x 150cm (3ft 1in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Reception. Skip to the next section.

Reception

• The desk is 9m (9yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 110 rooms in total.
  • There are 20 standard ground floor rooms.
  • There are 84 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 6 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 15m (16yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 101.
  • The width of the door is 86cm (2ft 10in).
  • The height of the bed is 55cm (1ft 10in).
  • The measurement between the bed base and floor is 26cm (10in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is not available.
• Accessible Ensuite View
  • The width of the door to the ensuite is 92cm (3ft).
  • The door opens outwards.
  • The door weight is light.
  • The door does not have a lock.
  • The dimensions of the accessible ensuite are 225cm x 220cm (7ft 5in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is twist/turn.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 50cm (1ft 8in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is Braille, tactile and pictorial signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is good.
  • The colour contrast between the walls and floor is good.
  • The colour contrast between the internal hotel room door and wall is good.
  • The colour contrast between the external ensuite door and wall is good.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is good.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The colour contrast between the drop down rails and wall is good.
  • The colour contrast between the grab rails and wall is good.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s) and vibrating pillow(s).
  • Flashing fire alarms are available from reception.
  • Vibrating fire alarms are available from reception.
  • The hotel does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 6.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • None of these rooms are accessed by platform lift.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.
• Comments View
  • Vibrating pillows are available on request.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant/bar.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 13m (14yd 8in) from the main entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 112cm (3ft 8in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is 2m (2yd 7in) from the main entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 240cm x 240cm (7ft 10in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The shower facilities are not in working order and are due to be removed.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.