You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 18:00.
• Tuesday 09:30 - 18:00.
• Wednesday 09:30 - 18:00.
• Thursday 09:30 - 20:00.
• Friday 09:30 - 18:00.
• Saturday 09:00 - 18:00.
• Sunday 11:00 - 17:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Woking.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.

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• Venue Car Park View
  • The car park is located above the shopping centre.
  • The car park type is multi storey.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the second floor lift.
  • The furthest Blue Badge bay is 65m (71yd 3in) from the second floor lift.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 220cm (7ft 3in).
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge bays surveyed are on level 2.
  • For more information about the Shoppers' Car Park please click here.

You are on Outside Access (Peacock Walk Entrance). Skip to the next section.

Outside Access (Peacock Walk Entrance)

• This information is for the entrance located on Peacock Walk.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 130cm (4ft 3in).

You are on Outside Access (Wolsey Walk Entrance). Skip to the next section.

Outside Access (Wolsey Walk Entrance)

• This information is for the entrance located on Wolsey Walk.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 130cm (4ft 3in).

You are on Outside Access (Town Square Entrance). Skip to the next section.

Outside Access (Town Square Entrance)

• This information is for the entrance located in the town square.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 140cm (4ft 7in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • A fixed hearing loop is available in the management suite.

You are on Level Change (Peacock Walk and Wolsey Walk Entrances). Skip to the next section.

Level Change (Peacock Walk and Wolsey Walk Entrances)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the entrances.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G,1,2,3,4.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The stairs give access to the different levels of the car park.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the Peacock Walk entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G,1,2,3,4.
• The lift is approximately 2m (2yd 7in) from the Peacock Walk entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 200cm x 140cm (6ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The lift gives access to the different levels of the car park.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Peacock Walk entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 130cm x 180cm (4ft 3in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter.
  • The female and male toilets are approximately 20m (21yd 2ft) from the Peacock Walk entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Access Guides Available For (Wolsey Place Shopping Centre). Skip to the next section.

Access Guides Available For (Wolsey Place Shopping Centre)

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• Shopping View
  • Greggs - To view the access guide please click here (new tab).
  • Sainsbury's - To view the access guide please click here (new tab).
  • TUI - To view the access guide please click here (new tab).
  • Entertainer - To view the access guide please click here (new tab).
  • Harpers Photogenic - To view the access guide please click here (new tab).
  • JD - To view the access guide please click here (new tab).
  • Rush Hair & Beauty - To view the access guide please click here (new tab).
• Eating and Drinking View
  • Starbucks Coffee - To view the access guide please click here (new tab).
  • Bills - To view the access guide please click here (new tab).
  • Carluccio's - To view the access guide please click here (new tab).
  • Patisserie Valerie - To view the access guide please click here (new tab).
  • Pret A Manger - To view the access guide please click here (new tab).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.