- Services / facilities within the building include Crowngate Shopping Centre, Crowngate Car Park, Crowngate Bus Station and Shopmobility.
- Related link Crowngate Shopping Centre - Friary Walk.
- Related link Crowngate Car Park.
- Related link Worcester Crowngate Bus Station.
- The venue is located within the Crowngate Shopping Centre - Friary Walk.
- For access details to the shopping centre, please see the separate guide.
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 10:30 - 16:30.
- The venue is located within Crowngate Shopping Centre.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Worcester Forgate Street.
- For parking details please see the separate Crowngate Car Park guide.
Outside Access (Main Entrance)
- This information is for the entrance located in the shopping centre.
- There is level access into the venue.
- There are no doors at this entrance.
- The door(s) is / are double.
- The width between the security barriers is 180cm.
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the store.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
- Accessible toilet facilities are available.
Location and Access
- The toilet is for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located to the rear right of the store.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the till.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 240cm x 330cm (7ft 10in x 10ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 180cm (5ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 113cm (3ft 8in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Availability and Location of Standard Toilets
- Standard toilet facilities are not available.
Baby Change & Feeding Facilities
- There are baby change and feeding facilities at the rear of the store.
- Changing benches are 80cm and 95cms high.
- There are washing and disposal facilities.
- There is bench seating for feeding and hygiene gel is provided.
- Staff do receive disability awareness / equality training.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.