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Church View

Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, Worcestershire, B61 0BB

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Access Guide

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Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are not available.
  • Home visits services are not available.
  • There is free patient Wi-Fi access at this venue.

Venue Parking (West Side Car Park)

  • The venue does have a dedicated car park.
  • The car park is located on the west side of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is not a/are not Blue Badge parking bay(s) available.
  • There is not a designated drop-off point.
  • There are not parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 28m (30yd 1ft) from the Main Entrance.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is an onsite bus stop.
    • The bus stop is located outside the main hospital entrance.
    • The bus stop is sheltered with benched seating, there is not room for a wheelchair.
    • The bus stop is 20m from the hospital main entrance with a slight ramp/slope just in front of the main entrance.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop-off point is located directly outside the main hospital entrance.
    • The drop-off point is 4m from the main entrance with a slight ramp/slope just outside the main entrance.

Entrance (Gated Entrance to Church View)

  • Entrance Details View
    • This information is for the entrance located on the west side of the building leading into the courtyard outside the main entrance.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are easy to open.
    • The width of the door opening is 91cm.
  • Comments View
    • The entrance is a wooden gate and there is a latch on the inside of the gate.
    • The gate is 135cm high, and the latch is 130cm high.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Church View building on the main Princess of Wales Community Hospital site.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 77cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.

Entrance (Gated Entrance to Upton)

  • Entrance Details View
    • This information is for the entrance located to the right from the gated entrance to Church View.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 139cm (4ft 7in).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 99cm.
  • Comments View
    • The entrance is a wooden gate with a latch which is 97 cm high.

Outside Access (Upton)

  • Entrance Details View
    • This information is for the entrance located on the west side of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 78cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Ward (Church View Ward)

  • Ward Information View
    • This is a/an Learning Disabilities ward.
    • This is a shared ward.
    • There is/are 13 side room(s) available.
    • There is/are 13 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 135cm (4ft 5in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is carpet and vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does have a ceiling track hoist.
    • The hoist covers the bed.
    • There is not room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are moderate to good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the Princess of Wales Main Building.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located to the right on entering the Main Entrance.
  • Visiting Times View
    • There was no visiting allowed at the time of the survey.

Washroom (Arley - Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 1 washroom(s) of this type in the building.
    • The washroom surveyed is located in the Arley Area.
    • The washroom surveyed is approximately 20m from the main entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 76cm (2ft 6in).
    • The dimensions of the washroom are 224cm x 244cm (7ft 4in x 8ft).
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 126cm from the floor.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • Disposal facilities are available.
    • There is a/are nappy/incontinence items bin disposal units.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is poor.
    • The colour contrast between the internal washroom door and wall is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is poor.
    • Lighting levels are good.
  • Comments View
    • A ceiling tracking hoist is located in the shower room.
    • There is a shower trolley in the room, which is height adjustable.

Washroom (Callow - Shower and Bath)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a height adjustable bath and a wash basin.
    • There is/are 1 washroom(s) of this type in the building.
    • The washroom surveyed is located in the Callow area.
    • The washroom surveyed is approximately 20m from the Main Entrance.
    • There is step free access to the washroom surveyed once inside the building.
    • This washroom is interchangeable between male and female.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) does not/do not have a lock.
    • The door is easy to open.
    • The width of the door opening is 94cm (3ft 1in).
    • The dimensions of the washroom are 476cm x 412cm (15ft 7in x 13ft 6in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 80cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The height of the towel dispenser is 126cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are nappy/incontinence items bin and pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is hand held.
    • The shower control type is lever.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 70cm (2ft 4in).
    • The bath is height adjustable.
    • The bath tap type is lever. It is a mixer tap.
    • There is not a shower over/for the bath.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is poor.
    • The colour contrast between the internal washroom door and wall is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are moderate to good.
  • Comments View
    • There is a ceiling track hoist which covers the bath and shower areas.
    • There is a height adjustable shower trolley.

Accessible Toilet (Arley - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • This accessible toilet is located on the corridor leading to Arley block.
    • This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The door is easy to open.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 82cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is poor.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Accessible Toilet(s) (Callow - Right Hand Transfer)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • This accessible toilet is located in the Callow block.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Main Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The door is heavy.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The dimensions of the accessible toilet are 215cm x 233cm (7ft 1in x 7ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • The height of the light switch/pull cord is 110cm from floor level.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a shelf within the accessible toilet.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 117cm (3ft 10in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

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