You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Elgar Unit, Wulstan Unit and Child and Family Services are located on Newtown Road within the Worcestershire Royal Hospital and can be accessed by the M5.
  • Elgar Unit has a car park for staff and visitors with 2 Blue Badge bays. The Wulstan Unit and Child and Family Services has its own car park with 2 Blue Badge bays.
• By Bus View
  • The nearest bus stop is located on Newtown Road with routes 38, 350, 356 and X38 operating here.
• By Train View
  • The nearest train station is Worcester Shrub Hill which is approximately 2.1 miles away.
• Useful Links View
  • Please see the links below for the bus providers near Elgar Unit and Wulstan Unit.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
  • Please see the links below for the train providers for Worcester Shrub Hill.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are not available.
• Home visits services are not available.
• There is free patient Wi-Fi access at this venue.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located at the front of the Main Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 311cm x 544cm (10ft 2in x 17ft 10in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Main Entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Getting To (Elgar Unit - Athelon Ward). Skip to the next section.

Getting To (Elgar Unit - Athelon Ward)

• Elgar Unit - Athelon Ward is/are located on the ground floor of Elgar Unit.
• Access to Elgar Unit - Athelon Ward is via the Main Entrance.
• Enter via the Elgar Unit Main Entrance and bear right. Continue up the steep slope to the end of the corridor. Athelon Ward is located on the right.
• There is ramped/sloped access to Elgar Unit - Athelon Ward.
• Elgar Unit - Athelon Ward is approximately 25m from the Main Entrance.
• There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 113cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an Elderly Mental Health ward.
  • This is a shared ward.
  • There is/are 3 bay(s) available.
  • There is/are 7 side room(s) available.
  • There is/are 14 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm (5ft 11in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does not have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is not sufficient space next to the bed for a mobile hoist to operate.
  • There is not room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is good.
  • The lighting levels in the side room are medium.
• Ward Features and Patient Facilities View
  • A hearing assistance system is available on the ward.
  • The ward does play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There are not accessible washroom facilities for patients on the ward.
  • There are not accessible toilet facilities for patients on the ward.
  • There are washrooms suitable for ambulant disabled patients available on the ward.
  • Toilets suitable for ambulant disabled patients are available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located just outside the ward.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 10:00 to 21:00.
  • The visiting times are the same for each day.

You are on Consultation / Treatment Room (Activity Room). Skip to the next section.

Consultation / Treatment Room (Activity Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Activity Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Washroom (Bathroom). Skip to the next section.

Washroom (Bathroom)

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• Washroom Details View
  • The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) does not/do not have a lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 372cm x 445cm (12ft 2in x 14ft 7in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 298cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 98cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 78cm (2ft 7in).
  • The bath is height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head is height adjustable.
  • There are not wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are medium.

You are on Washroom (Ward Bath and Shower). Skip to the next section.

Washroom (Ward Bath and Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a bath, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 381cm x 229cm (12ft 6in x 7ft 6in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 88cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is sensor. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 228cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 89cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 49cm (1ft 7in).
  • The bath is not height adjustable.
  • The bath tap type is lever. It is a mixer tap.
  • There is not a shower over/for the bath.
  • There are wall-mounted grab rails available.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the left on entering the ward.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 258cm x 261cm (8ft 6in x 8ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and clinical waste disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is not a standard shelf within the accessible toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
  • The tap type is sensor.
  • There is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 104cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 141cm (4ft 8in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other DisabledGo access guides that are related to this one please use the links below.
• Elgar Unit link (new tab) - click here.