Access Guide
Getting Here
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By Road
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- Elgar Unit, Wulstan Unit and Child and Family Services are located on Newtown Road within the Worcestershire Royal Hospital and can be accessed by the M5.
- Elgar Unit has a car park for staff and visitors with 2 Blue Badge bays. The Wulstan Unit and Child and Family Services has its own car park with 2 Blue Badge bays.
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By Bus
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- The nearest bus stop is located on Newtown Road with routes 38, 350, 356 and X38 operating here.
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By Train
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- The nearest train station is Worcester Shrub Hill which is approximately 2.1 miles away.
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Useful Links
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- Please see the links below for the bus providers near Elgar Unit and Wulstan Unit.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- Please see the links below for the train providers for Worcester Shrub Hill.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front of the Main Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 311cm x 544cm (10ft 2in x 17ft 10in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is concrete.
- The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Main Entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Getting To (Elgar Unit - Athelon Ward)
- Elgar Unit - Athelon Ward is/are located on the ground floor of Elgar Unit.
- Access to Elgar Unit - Athelon Ward is via the Main Entrance.
- Enter via the Elgar Unit Main Entrance and bear right. Continue up the steep slope to the end of the corridor. Athelon Ward is located on the right.
- There is ramped/sloped access to Elgar Unit - Athelon Ward.
- Elgar Unit - Athelon Ward is approximately 25m from the Main Entrance.
- There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 113cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 150cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
Ward
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Ward Information
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- This is a/an Elderly Mental Health ward.
- This is a shared ward.
- There is/are 3 bay(s) available.
- There is/are 7 side room(s) available.
- There is/are 14 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 180cm (5ft 11in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does not have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is not sufficient space next to the bed for a mobile hoist to operate.
- There is not room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system is available on the ward.
- The ward does play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located just outside the ward.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 10:00 to 21:00.
- The visiting times are the same for each day.
Consultation / Treatment Room (Activity Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Activity Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 84cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Washroom (Bathroom)
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Washroom Details
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- The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) does not/do not have a lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 90cm (2ft 11in).
- The dimensions of the washroom are 372cm x 445cm (12ft 2in x 14ft 7in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 86cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is sensor. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 298cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 98cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 78cm (2ft 7in).
- The bath is height adjustable.
- The bath tap type is twist/turn. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is height adjustable.
- There are not wall-mounted grab rails available.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is fair.
- Lighting levels are medium.
Washroom (Ward Bath and Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a bath, a toilet and a wash basin.
- There is/are 2 washroom(s) of this type in the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 381cm x 229cm (12ft 6in x 7ft 6in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 88cm.
- As you face the wash basin the wall-mounted grab rails are on the left.
- The tap type is sensor. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 228cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 89cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 49cm (1ft 7in).
- The bath is not height adjustable.
- The bath tap type is lever. It is a mixer tap.
- There is not a shower over/for the bath.
- There are wall-mounted grab rails available.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the bath wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the left on entering the ward.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- This is a male toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 258cm x 261cm (8ft 6in x 8ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 89cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There are no vertical wall-mounted grab rails at the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is not a standard shelf within the accessible toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 98cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
- The tap type is sensor.
- There is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 141cm (4ft 8in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Related Access Guides
- To view other DisabledGo access guides that are related to this one please use the links below.
- Elgar Unit link (new tab) - click here.