You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • Elgar Unit, Wulstan Unit and Child and Family Services are located on Newtown Road within the Worcestershire Royal Hospital and can be accessed by the M5.
  • Elgar Unit has a car park for staff and visitors with 2 Blue Badge bays. The Wulstan Unit and Child and Family Services has its own car park with 2 Blue Badge bays.
• By Bus View
  • The nearest bus stop is located on Newtown Road with routes 38, 350, 356 and X38 operating here.
• By Train View
  • The nearest train station is Worcester Shrub Hill which is approximately 2.1 miles away.
• Useful Links View
  • Please see the links below for the bus providers near Elgar Unit and Wulstan Unit.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
  • Please see the links below for the train providers for Worcester Shrub Hill.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Staff receive disability awareness/equality training.
• Staff do not receive deaf awareness training.
• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are not available.
• Home visits services are not available.
• There is free patient Wi-Fi access at this venue.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Parking View
  • The venue does have a dedicated car park.
  • The car park is located at the front of the Main Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 311cm x 544cm (10ft 2in x 17ft 10in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Main Entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

Collapse all Expand all

• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Getting To (Elgar Unit - Holt Ward). Skip to the next section.

Getting To (Elgar Unit - Holt Ward)

• Elgar Unit - Holt Ward is/are located on the ground floor of Elgar Unit.
• Access to Elgar Unit - Holt Ward is via the Main Entrance.
• Enter via the Elgar Unit Main Entrance and bear right. Continue up the steep ramp/slope to the end of the corridor. Follow the corridor to the end and the Elgar Unit - Holt Ward is located straight ahead.
• There is ramped/sloped access to Elgar Unit - Holt Ward.
• Elgar Unit - Holt Ward is approximately 38m from the Main Entrance.
• There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 113cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.

You are on Entrance (Elgar Unit - Holt Ward Main Entrance). Skip to the next section.

Entrance (Elgar Unit - Holt Ward Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on the ground floor of the Elgar Unit.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 164cm (5ft 5in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 132cm (4ft 4in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.

You are on Ward (Elgar Unit - Holt Ward). Skip to the next section.

Ward (Elgar Unit - Holt Ward)

Collapse all Expand all

• Ward Information View
  • This is a/an Mental Health ward.
  • This is a shared ward.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.
• Ward Features and Patient Facilities View
  • A hearing assistance system can be brought in from another department/ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the Elgar Unit main corridor.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located just outside Athelon Ward.
• Visiting Times View
  • Visiting times vary, please contact the ward in advance.

You are on Reception. Skip to the next section.

Reception

Collapse all Expand all

• Reception View
  • The reception point is located straight ahead once you enter the Holt Ward Main Entrance.
  • The reception point is approximately 4m (4yd 1ft) from the Holt Ward Main Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating only.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other DisabledGo access guides that are related to this one please use the links below.
• Elgar Unit link (new tab) - click here.