Access Guide
Getting Here
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By Road
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- Elgar Unit, Wulstan Unit and Child and Family Services are located on Newtown Road within the Worcestershire Royal Hospital and can be accessed by the M5.
- Elgar Unit has a car park for staff and visitors with 2 Blue Badge bays. The Wulstan Unit and Child and Family Services has its own car park with 2 Blue Badge bays.
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By Bus
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- The nearest bus stop is located on Newtown Road with routes 38, 350, 356 and X38 operating here.
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By Train
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- The nearest train station is Worcester Shrub Hill which is approximately 2.1 miles away.
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Useful Links
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- Please see the links below for the bus providers near Elgar Unit and Wulstan Unit.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- Please see the links below for the train providers for Worcester Shrub Hill.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front of the Main Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 311cm x 544cm (10ft 2in x 17ft 10in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is concrete.
- The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Main Entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Getting To (Elgar Unit - Holt Ward)
- Elgar Unit - Holt Ward is/are located on the ground floor of Elgar Unit.
- Access to Elgar Unit - Holt Ward is via the Main Entrance.
- Enter via the Elgar Unit Main Entrance and bear right. Continue up the steep ramp/slope to the end of the corridor. Follow the corridor to the end and the Elgar Unit - Holt Ward is located straight ahead.
- There is ramped/sloped access to Elgar Unit - Holt Ward.
- Elgar Unit - Holt Ward is approximately 38m from the Main Entrance.
- There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 113cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 150cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
Entrance (Elgar Unit - Holt Ward Main Entrance)
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Entrance Details
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- This information is for the entrance located on the ground floor of the Elgar Unit.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 164cm (5ft 5in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 132cm (4ft 4in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 150cm.
Ward (Elgar Unit - Holt Ward)
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Ward Information
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- This is a/an Mental Health ward.
- This is a shared ward.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 150cm (4ft 11in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system can be brought in from another department/ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the Elgar Unit main corridor.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located just outside Athelon Ward.
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Visiting Times
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- Visiting times vary, please contact the ward in advance.
Reception
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Reception
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- The reception point is located straight ahead once you enter the Holt Ward Main Entrance.
- The reception point is approximately 4m (4yd 1ft) from the Holt Ward Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- There is not a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating only.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are medium.
Related Access Guides
- To view other DisabledGo access guides that are related to this one please use the links below.
- Elgar Unit link (new tab) - click here.