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Vascular Studies Unit

Royal Albert Edward Infirmary , Wigan Lane, Wigan, Lancashire , WN1 2NN

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Access Guide

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COVID-19 Information

  • The information in this section was taken in December 2020.
  • Visiting is suspended with immediate effect and until further notice. The only exceptional circumstances where one visitor – an immediate family member or carer –will be permitted to visit are listed below:
    • The patient you wish to visit is receiving end-of-life care.
    • You are the birthing partner accompanying a woman in labour.
    • You are a parent or appropriate adult visiting your child.
    We ask that you should only visit patients on the hospital sites in these exceptional circumstances if you are not self-isolating and are currently well.
    Please contact the ward or department in advance to discuss appropriate arrangements.
  • The Trust understands that this will be upsetting and are very sorry for any distress that this may cause. However, your health, safety and wellbeing, and that of patients, communities, individuals, and teams across the organisation remain our absolute priority. Please find other ways of keeping in touch with your loved ones in hospital, like phone and video calls.
  • Everyone should follow the expert national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of coronavirus, protect the most vulnerable people in our communities and our NHS.
  • Due to ongoing building work in response to the pandemic there may be limited parking. Those attending appointments please allow time to find suitable parking.
  • A member of staff is located at all main entrances to ensure people wear face coverings, hand sanitise and have their temperature checked before entering the premises.
  • You will be asked to clean your hands with hand sanitiser as soon as you arrive. There are hand sanitising stations throughout the hospitals / sites.
  • Signage has been introduced advising to 'keep left' in corridors.
  • You will find in seating areas there is signage on which chairs to use, this is to help keep people socially distanced.
  • Signs have been put up on walls and doors to remind people to maintain social distancing.
  • There are protective clear screens located at desks/counters.
  • Whilst WWL expects everyone to wear a face covering if they can, they do recognise that some patients may find this difficult due to health or disability. In these instances patients must be reassured and other measures considered on a case by case basis (in line with Trust Infection Control protocol), i.e. clear face shields.
  • All staff will wear face masks throughout the hospitals.

Getting To The Hospital

  • By Road View
    • Directions from the North: Follow the M6 South bound heading for Wigan. At junction 27, Standish, leave the M6. Get in the left hand lane of the slip road and take the A5029 which is the first left turn off the roundabout at the top of the slip road. You are now on a dual carriage way for approximately 600 yards. Keep left. At the end of dual carriage way you reach a junction, turn Left for Wigan (A49). You are still on the A5029 and are heading for Wigan town centre. (At this point you can also follow signs for Haigh Hall Country Park as they will take you the same destination). Continue on the A5029 going straight through the first set of lights until you reach the second set of traffic lights at Standish Village. At these traffic lights turn right onto the High Street, heading for Wigan on the A49. Continue along the A49 following signs for Wigan town centre. Eventually you will come to a small roundabout (Boar's Head Pub). Go right at this roundabout and continue along the A49 for approximately two miles going straight through a mini roundabout. If you stay in the left hand lane on the roundabout you will have priority to pass. Eventually you will arrive at the Royal Albert Edward Infirmary which is on your right. Directions from the South: Follow the M6 North bound heading for Wigan. At junction 25 leave the M6. Get in the left hand lane of the slip road. At the roundabout take the first exit (left), following signs for Town Centre, A49. Continue on this road for approximately 400 metres (past a retail park on the left) until you reach the next roundabout, you will need to get in the right hand lane. At this roundabout go right round and take the third exit onto the B5238/Poolstock Lane. Continue on this road for approximately 2 miles. After crossing a mini roundabout turn left at the traffic lights following the B5238/Chapel Lane. Continue on this road following Chapel Lane through 4 sets of traffic lights. At the fifth set of lights you will come to a T junction signposted A49 Preston/Standish. This will also be marked on the road lane (there will be a large hotel on your right hand side and a Rileys Snooker Hall directly in front of you). Bear to the right at this junction again, staying in the left hand lane marked A49, following the sign A49/Preston. You will start picking up the signs for the Hospital at this junction. At the next set of traffic lights go straight through (you will see a Tesco on the left) joining Central Park Way and going up the hill, again following the A49. This bends to the right and joins Wigan Lane. Carry on up the hill for approximately a quarter of a mile and the Royal Albert Edward Infirmary is on the left hand side.
    • Car parking is available on a Pay and Display basis. It applies to all cars parks and includes Blue Badge bays. The cost is: Up to 30 minutes drop off Free Up to two hours £2.50 Between two and four hours £4.50 Over four hours £6.00 Please bring some change for the pay and display machines as they don't accept notes. There is a concession for long term patients/visitors of £2.50 for each and every 24 hr period providing the visitor acquires a concessionary pass from either the security department or the relevant ward and the pass is clearly displayed in the vehicle windscreen. Car Parking Concession Criteria: Any oncology patient who attends the Trust for frequent regular treatment will receive free parking for the length of their treatment. This criterion was agreed by Macmillan Cancer Support. Any patients attending clinics at the Trust for a minimum of one day a week for an extensive period will receive free parking. Visitors of patients hospitalised for 2 weeks or more will be offered free parking for the duration of the patients stay.
  • By Bus View
    • The nearest bus stops are located on Wigan Lane with services 362 and 638 operating here.
  • By Train View
    • The nearest train stations are Wigan Wallgate and which is approximately a 10 minute taxi ride and Wigan North Western which is a 9 minute taxi ride.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located to the left of Main Entrance 1.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01942 244 000.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found in front of Main Entrance 1.
  • Hospital staff receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: Braille, large print, different languages on request and audio.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings and crutches.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest designated bay is 10m (32ft 10in) from the main hospital entrance 2.
  • The furthest designated bay is 35m (38yd) from the main hospital entrance 2.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Getting To (Vascular Studies Unit)

  • The Vascular Studies Unit is/are located on the ground floor of Royal Albert Edward Infirmary.
  • Access to the Vascular Studies Unit is via the Main Hospital Entrance 2.
  • Enter via Main Hospital Entrance 2 and turn right. Go through the double doors and carry straight on. The entrance to the Vascular Studies Unit is located ahead.
  • There is step free access to the Vascular Studies Unit.
  • The Vascular Studies Unit is approximately 7m from the Main Hospital Entrance 2.
  • There is a/are manual, heavy, double door(s) between the Main Hospital Entrance 2 and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance 2)

  • This information is for the entrance located at the front of the hospital off Wigan Lane.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 114cm (3ft 9in) wide.

Level Change (Main Hospital Entrance 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Vascular Studies Unit)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of Royal Albert Edward Infirmary.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 167cm.

Reception

  • Reception View
    • The reception point is located off the main corridor.
    • The reception point is approximately 11m (12yd 1in) from the Vascular Studies Unit entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is not staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.

Inside Access

  • There is level access once inside.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 14m from the Vascular Studies Unit entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Vascular Studies Unit)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Vascular Studies Unit Room No. 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 99cm (3ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is located off the main corridor of the Vascular Studies Unit.
    • This accessible toilet is approximately 8m (8yd 2ft) from the Vascular Studies Unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The door is heavy.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 175cm x 179cm (5ft 9in x 5ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is a/are coat hook(s).
    • The height of the coat hook is 162cm from the floor.
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 123cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 81cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 99cm (3ft 3in).

Standard Toilet(s)

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