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X-Ray Department

Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NN

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Access Guide

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Introduction

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Wigan.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wigan Wallgate.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest designated bay is 10m (32ft 10in) from the main hospital entrance 2.
    • The furthest designated bay is 35m (38yd) from the main hospital entrance 2.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Hospital Entrance 2)

  • This information is for the entrance located at the front of the hospital off Wigan Lane.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 114cm (3ft 9in) wide.

Level Change (Main Hospital Entrance 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (X-Ray and CT Department Entrance)

  • This information is for the entrance located on level 1.
  • There is not level access into the venue.
  • There is a bell at this entrance.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 163cm (5ft 4in).

Level Change (Main Hospital Corridor)

  • There are various easy to moderate ramps located throughout the hospital corridors.

Reception (Main X-Ray Reception)

  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk/counter.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are bright.

Waiting Room / Area (Waiting Area 1)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the entrance to X-Ray.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
  • Comments View
    • There are vending machines but the waiting room chairs make it difficult to get to them. The highest height of vending machine buttons are 130cm from floor level.

Consultation / Treatment Room (X-Ray Room)

  • There is / are 6 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; X-Ray Room 6.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are adjustable.

Consultation / Treatment Room (Gamma Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Gamma Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are adjustable.

Consultation / Treatment Room (Ultrasound Room)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Ultrasound Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook.
  • There is not a chair.
  • Lighting levels are bright.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • Location and access View
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 36m (39yd 1ft) from the unit entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the door is 74cm (2ft 5in).
    • The door weight is heavy.
    • The dimensions of the bathroom are 170cm x 230cm (5ft 7in x 7ft 7in).
    • The bathroom has a non-slip floor.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from the floor).
    • Disposal facilities are available.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • The height of the toilet seat above floor level is 46cm ().
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 77cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the wash basin.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The flip-down or fixed seat height is 43cm (1ft 5in).
    • There are handrails available for the shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is located along the unit corridor.
    • This accessible toilet is approximately 15m (16yd 1ft) from the unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is a/are coat hook(s).
    • The height of the coat hook is 160cm from the floor.
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s)

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) surveyed is/are located along the unit corridor.
  • The standard changing room(s) is/are approximately 19m (20yd 2ft) from the unit entrance.
  • The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
  • There is level access to the standard changing room(s).

Additional Info

  • Volunteers are available for help and assistance. Volunteers are located on the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
  • Comments View
    • Disability Awareness Training
    • All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
    • Assistance Dogs
    • Assistance dogs are welcome in the hospital and the Outpatient areas.
    • However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
    • Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
    • Patient Information
    • Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
    • To request these documents please contact the ward / department.Mobility Aids
    • Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
    • There is no charge for mobility aids.
    • Volunteers
    • Volunteers are available for help and assistance.
    • Volunteers are located at the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
    • Language Interpreters
    • British Sign Language interpreters can be provided on request.
    • An interpreter service is provided for patients whose first language is not English.
    • Hearing Assistance
    • Portable hearing loops are available on request.
    • Typetalk
    • Switchboard staff are Typetalk aware.
    • Children
    • Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
    • Wheelchair Assistance
    • Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
    • Motorised Scooters
    • Motorised scooters are allowed within the hospital.