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Dexa Scanner

Scarborough Hospital, Woodlands Drive, Scarborough, North Yorkshire, YO12 6QL

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Access Guide

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Getting To The Hospital (Scarborough Hospital)

  • By Road View
    • Scarborough Hospital is located on Woodlands Drive in Scarborough. The post code for the Sat-Nav is YO12 6QL. Access to the hospital from either the north or south is via the A171 Scalby Road. Coming from the east on the A64 turn right at the roundabout onto Scalby Road. Procced northwards for around a mile and the entrance to the hospital is located on the left off Woodlands Drive. If coming from the west on the A170 turn left at the roundabout on to Scalby Road and follow this road for around a mile. The entrance to the hospital site is located on the left off Woodlands Drive.
    • There is a large Patient and visitor car park at the hospital located off Woodlands drive to the right of the main hospital entrance. The car park operates on a barrier/pay on exit system and payments can be made by cash or card. Current car parking charges are: 0-1 hrs £1.50 1-2 hrs £2.60 2-3 hrs £3.60 3-4 hrs £4.60 4-5 hrs £5.60 5 hrs+ £6.00 There is also a small drop off zone and car park with a limited number of Blue Badge Bays available which can be accessed vis Scalby Road. Blue Badge parking is free of charge within the Blue Badge parking areas.
  • By Bus View
    • The hospital also has its own East Yorkshire Motor Services bus service (Number 10), which operates Monday to Saturday a link for this service is below.
    • There is an onsite bus stop.
    • There is an on-site bus stop to the left of the Main Hospital Entrance next to the Blue Badge Parking and drop-off area.
  • By Train View
    • The nearest train station is Scarborough. The Train station is approximately 1.7 miles from the hospital. There is a bus service which runs from the station to the hospital, it is route 10 which runs from Bus Stop S outside the Train station. There are also taxi services which run from outside the train station entrance.
  • Useful Links View
  • Comments View
    • Scarborough Train Station web site.
    • https://www.nationalrail.co.uk/stations/SCA/details.aspx.

Getting Help and Assistance (Scarborough Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within York Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located at the entrance to the Haworth Unit.
  • To view the Changing Places Accessibility Guide please click here.
  • BSL interpretation services can now be provided via video link on hand held tablets.

Hospital Parking (North Entrance Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital, next to the North entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the North entrance.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 19m (20yd 2ft) from the North entrance.
  • Comments View
    • The drop off area is on the car park and there is no pavement.
    • The payment machine controls are set at 118cm to 140cm from pavement level.
    • This car park is accessed via Scalby Road.
    • There is a hatched zone to the side of each Blue Badge bay.
    • The Blue Badge bay nearest to the Changing Places associated entrance has a 1200mm access zone to the side and rear (see photographs 15-17).

Getting To (Dexa Scanner)

  • The Dexa Scanner is/are located on the ground floor/level 0 of the North Wing.
  • Access to the Dexa Scanner is via the North Entrance.
  • Enter via the North Entrance and turn left down the North Wing corridor. The entrance to the Outpatients C reception is located on the right next to the stairs. Go down the Outpatients C corridor and the reception is located on the right. Report to the reception you will be directed back out of the Outpatients C entrance and across the corridor to the Dexa Scanner Waiting Area.
  • There is step free access to the Dexa Scanner.
  • The Dexa Scanner is approximately 60m from the North Entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the North Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Comments View
    • All patients will be required to register at the Outpatients C Reception and then directed to the Dexa Scanner Waiting Area.

Outside Access (North Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 124cm (4ft 1in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • There are slopes at either side as you approach the entrance, however these are very easy and are considered as level.
    • Between the outer and inner entrance there is a small seating area containing chairs without armrests.
    • This door is open between 05:00 and 22:00.

Opening Times (Dexa Scanner)

  • Access is by appointment only.

Department / Service (Dexa Scanner)

  • Department / Service Access View
    • The Dexa Scanner is located at the rear of the Haworth Unit on the ground floor / level 0 of the North Wing.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 152cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm (4ft 3in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; standard toilet facilities, a waiting room/area and a treatment room.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the ground floor/ level 1 of the South Wing.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • All Patients are required to report to the Outpatients C Reception first.

Reception (Outpatients C)

  • Reception View
    • The reception point is located to the right as you enter the Outpatients C department.
    • The reception point is approximately 8m (8yd 2ft) from the Outpatients C entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 12/02/2020.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Comments View
    • The hearing loop was not switched on. The receptionist informed me that they are instructed only to switch on the hearing loop at the request of a patient.

Waiting Room / Area (Dexa Scanner)

  • There is a waiting room / area.
  • The waiting room / area is approximately 24m from the Dexa Scanner entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are low to moderate.

Imaging Room (DEXA Scanner)

  • This section describes the DEXA Scanner Room(s), located within the Haworth Unit.
  • There is / are 1 DEXA Scanner Room(s) available.
  • The name / number of the room surveyed was; DEXA Scanning Room.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The changing room is approximately 5m from the sub waiting area.
    • The door opens inwards.
    • The door(s) is/are single width.
    • The door(s) has/have a closer and maybe difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 80cm (2ft 7in).
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is not a bed / couch.
    • There is no hoist available.
    • The room does have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are varied.

Standard Toilet(s) (Dexa Waiting)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located in the Dexa Waiting Area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 32m from the Dexa Scanner entrance.
    • There is written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are low to moderate.
  • Toilet Facilities 2 View
    • The shared toilet is located in the Dexa Waiting Area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 45m from the Haworth Entrance.
    • There is written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are low to moderate.
  • Baby Changing Facilities 2 View
    • Baby change facilities are available in the shared toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 93cm.
  • Comments View
    • There are 2 standard toilets both with floor mounted support rails on the left hand side.

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