Access Guide
Getting To (Cup Coffee Shop)
- The Cup Coffee Shop is located on level 0 of the Balmoral Building.
- The Cup Coffee Shop is approximately 82m from the Balmoral Building - Havelock Street entrance.
- The route from the accessible parking on Havelock Street is via crossing the road to a footpath with a dropped kerb.
Follow the path around the outside of the Balmoral Building Havelock Street West entrance towards the Balmoral Building Havelock Street entrance. - View further information about parking at the hospital (opens new tab)
- Access to the Cup Coffee Shop is via the Balmoral Building - Havelock Street Entrance.
- Enter via the Balmoral Building Havelock Street entrance and proceed ahead down the corridor.
Go past the lifts on the right and continue to the end.
Turn left, proceed straight ahead and Cup Coffee Shop is located on the right. - View further information about entrances (opens new tab)
- There is step free access to the Cup Coffee Shop.
- Some flooring is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Accessible Parking - Havelock Street)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located near the west Havelock Street entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 214cm x 460cm (7ft x 15ft 1in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 29m (31yd 2ft) from the Havelock Street West entrance.
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Comments
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- In order to qualify for free parking, Blue Badge holders must register their badge with the car park office in the Windsor building, just before they leave.
Outside Access (Balmoral Building - Havelock Street Entrance)
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Entrance Details
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- This information is for the entrance located on the west side of the site, opposite the Estates Department.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 163cm.
- The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located immediately in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Opening Times (Cup Coffee Shop)
- Monday 08:00 - 15:30.
- Tuesday 08:00 - 15:30.
- Wednesday 08:00 - 15:30.
- Thursday 08:00 - 15:30.
- Friday 08:00 - 15:30.
- Saturday Closed.
- Sunday Closed.
Entrance (Cup Coffee Shop)
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Entrance Details
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- This information is for the entrance located on level 0 of the Balmoral Building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 150cm.
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Comments
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- The doors are only held open during opening hours.
- There is a movable bollard in the centre of the entrance.
Eating and Drinking (Cup Coffee Shop)
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Location and Access
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- The following information is for the café.
- The café is located on level 0 of the Balmoral Building.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 90cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is not ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 74cm.
- The standard height for the underside of dining tables is 79cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Access to the additional seating area is via Leat Street Restaurant.