Access Guide
Getting To (ED X-Ray)
- ED X-Ray is located on level 1 of the Balmoral Building.
- ED X-Ray is approximately 132m from the Balmoral lifts.
- From the car park, cross the road using the pedestrian crossing and the hospital entrance will be directly ahead of you.
- View further information about parking at the hospital (opens new tab)
- Access to ED X-Ray is via the Windsor Building - Havelock Street North West Entrance.
- Enter the hospital via the Windsor Building - Havelock Street North West Entrance and immediately turn left.
Follow the main hospital corridor to the end, then turn right into the lift lobby.
Take a lift to level 1.
On exiting the lift turn left, then turn right and follow the corridor to the end.
Turn right and go through the double doors.
Follow the corridor almost to the end and the ED X-ray reception area will be directly ahead. - View further information about entrances (opens new tab)
- There is step free access, via lift, to ED X-Ray.
- The most accessible route includes manual doors which may be difficult to open.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; accessible toilet (with left hand transfer).
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Accessible Parking - West of Windsor Building)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located at the west side of the Windsor Building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm (7ft 7in x 15ft 1in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are not provided.
- Payment signs are located at the payment machines in the hospital building.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building.
- Payment machines are located next to the car parks office in the Windsor building.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Windsor Building - Havelock Street north-west entrance.
Outside Access (Windsor Building - Havelock Street North-West Entrance)
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Entrance Details
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- This information is for the entrance located on the north-west side of the Windsor Building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 119cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 166cm.
Lift (Balmoral Building - Main Wide Lifts)
- There is a lift for public use.
- The lift is located along the main Balmoral Building corridor.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 28m (30yd 1ft) from the Havelock Street entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5 and 6.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 147cm x 260cm (4ft 10in x 8ft 6in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Entrance (Acute Assessment Units and ED X-Ray)
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Entrance Details
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- This information is for the entrance located on level 1 of the Balmoral Building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 146cm.
Opening Times (ED X-Ray)
- The venue is open 24hrs.
Department / Service (ED X-Ray)
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Department / Service Access
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- ED X-Ray is located on level 1 on the Balmoral Building.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, a sub waiting area, treatment rooms and accessible toilet facilities for everyone.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
Reception (ED X-Ray)
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Reception
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- The reception point is located to the right as you enter the department.
- The reception point is approximately 8m (8yd 2ft) from the Acute Assessment Units and ED X-Ray entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Waiting Room / Area (Children's Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 11m from the Acute Assessment Units and ED X-Ray entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 40cm.
- The surface height of the highest table is 45cm.
- The tables do contrast visually with the floor.
- There is not ample room for a wheelchair user to manoeuvre.
- The manoeuvring space is obstructed by furniture.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Imaging Room (X-Ray Room 3)
- This section describes the X-Ray Room(s), located on the left along the main corridor, after passing the reception area.
- There is / are 3 X-Ray Room(s) available.
- The name / number of the room surveyed was; X-Ray 3.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 17m from the reception.
- The imaging room is approximately 21m from the main waiting area.
- The door opens inwards.
- The door(s) is/are double width but one door is locked.
- The door(s) has/have a closer and maybe difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 88cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is no hoist available.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are low to moderate.
Imaging Room (CT Scanning Room 2)
- This section describes the CT Scanning Room(s), located on the ED X-Ray corridor.
- There is / are 1 CT Scanning Room(s) available.
- The name / number of the room surveyed was; 2.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 45m from the reception.
- The imaging room is approximately 48m from the main waiting area.
- The door opens inwards.
- The door(s) is/are double width.
- The door(s) has/have a closer and maybe difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 175cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is no hoist available.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Toilet with Adaptations (Assisted Toilet - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the right as you enter the department.
- This accessible toilet is approximately 3m from the Acute Assessment Unit and ED X-Ray entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is medium.
- The door opens by sliding (Bi-Fold).
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is medium.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 151cm x 219cm (4ft 11in x 7ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 70cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 119cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 131cm (4ft 4in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
