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Exhibition Centre Liverpool - Hall C

Kings Dock, Liverpool Waterfront, Merseyside, L3 4FP

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Access Guide

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Getting Here

  • By Road View
    • ACC Liverpool is located in Central Liverpool at the side of the River Mersey and is just to the south of the Albert Dock.
      The main A5036 runs north to south and Queens Wharf gives vehicular access to car parking and all venues.
    • There is a large multi-storey car park available which will be seen directly ahead after turning onto Queens Wharf from the A5036.
  • By Bus View
  • By Train View
    • The nearest Railway Station is James Street.
    • James Street Station is approximately 0.5 miles away on James Street.
      This is on the Wirral line of the Merseyrail network and provides direct services to and from Liverpool Lime Street, Liverpool Central, New Brighton, West Kirby, Ellesmere Port and Chester.
      Changing at Liverpool Lime Street allows access to mainline intercity and further local services.
    • For more information on James Street Station please click here (opens new tab).
  • Comments View
    • There is a ferry service available across the Mersey between Liverpool and Birkenhead.
    • The pierhead is located 0.5 miles away opposite the iconic Liver Building.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include: different languages, large print on request, Makaton on request and Braille on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include mobility scooters.
  • To obtain mobility aids please contact Guest Relations in the Convention Centre and Exhibition Centre.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The place of safety allocated differs depending on events being held. Please contact ACC Liverpool for more information.
  • Both ACC Liverpool and Exhibition Centre Liverpool have an infra-red assisted listening service available.
    The system is only available in specific seating areas of each venue.
    A personal neck loop can be collected from a member of ACC staff or at the Guest Relations. Please contact ACC Liverpool for more information.
  • Facilities for assistance dogs are available on request.
  • For overall accessibility requirements in relation to the Exhibition Centre, please contact Guest Relations on arrival.
    For any specific requirements that you would like to discuss prior to your visit, please contact ACC Liverpool via the following number: 0151 239 6002.

Public Parking

  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Queens Wharf.
    • The name of the car park is King's Dock.
    • There is a/are Blue Badge parking bay(s) available within the car park.

Entrance (Hall C)

  • Entrance View
    • This information is for the entrance located along the Atrium, between the Hall C registration counter and the Atrium / Hall C toilets.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hall C'.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • There is a member of staff available for assistance at this entrance.

Event Room(s) / Space(s) (Hall C)

  • Access to the Room View
    • The hall surveyed was Hall C.
    • Hall C is located along the Atrium, between the Hall C registration counter and the Atrium / Hall C toilets.
    • There is wayfinding signage for the hall.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
  • Room Details View
    • The layout of the hall varies depending on the function or event taking place.
      The type of flooring in the hall varies depending on the function or event taking place.
      The lighting levels in the hall varies depending on the function or event taking place.

Accessible Toilet(s) (Atrium / Hall A - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the Atrium, to the right as you face the Hall A entrance. This toilet can also be accessed from within Hall A.
    • This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 99cm (3ft 3in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 146cm x 230cm (4ft 9in x 7ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 119cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 97cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 94cm (3ft 1in).
    • The contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.

Standard Toilet(s) (Atrium / Hall A)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located along the Atrium, to the right as you face the Hall A entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 45m from the main entrance.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in both the female and male toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 91cm.
  • Comments View
    • These toilets can also be accessed from within Hall A.

Accessible Toilet(s) (Hall C - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located within Hall C.
    • This accessible toilet is approximately 150m (164yd 2in) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 97cm (3ft 2in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 147cm x 216cm (4ft 10in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 117cm and 154cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 98cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 82cm (2ft 8in).
    • The contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.

Standard Toilet(s) (Hall C)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located within Hall C.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 150m from the main entrance.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in both the female and male toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 86cm.

Eating and Drinking (1207 Kitchen - Hall C)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located within Hall C, to the rear of the hall on the left hand side.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Background music is only played during certain functions.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • The height of the lowered section at the counter is 81cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are varied.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 74cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is carpet.
    • The lighting levels are varied.
    • The seating area is located up a set of stairs that lead to a level above the food and drink service counter.
      There is a stair lift available.

Stairs (1207 Kitchen - Halls B and C - Seating Area)

  • Stairs View
    • The stairs are located between the 1207 Kitchen service counters for Halls B and C.
    • There are single doors accessing the stairs from both Halls B and C on the ground level.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the steps are between the recommended 15cm and 18cm.
    • The depth of the steps are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the steps.
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are moderate to good.

Lift (1207 Kitchen - Halls B and C - Seating Area)

  • There is a lift for public use.
  • The lift is located on the stairs leading up to the upper level seating area for 1207 Kitchen in Halls B and C.
  • The lift is a stair lift.
  • A member of staff needs to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 79cm x 125cm (2ft 7in x 4ft 1in).
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are moderate to good.

Accessible Toilet(s) (1207 Kitchen - Halls B and C - Seating Area - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the upper level seating area for the 1207 Kitchen in Halls B and C.
    • This accessible toilet is approximately 4m (4yd 1ft) from the stair lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 98cm (3ft 3in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm (2ft 8in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 120cm and 160cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 98cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 83cm (2ft 9in).
    • The contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.

Related Access Guides (Atrium, Hall A and Hall B)