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Tour

The All England Lawn Tennis Club, Church Lane, Wimbledon, London, SW19 5AG

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Access Guide

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Generic (Tour Introduction and Overview)

  • The tour runs throughout the year except during The Championships.
  • The tour of the grounds takes about 90 minutes.
  • There is Blue Badge parking available onside.
  • There is a toilet with adaptations available within the shop and museum.
  • There is a step free access tour route available.
  • There are some slopes/ramps located in places along the route.
  • The Tour Guide or member of staff can hold doors open and fully open double doors.
  • There is a changing places facility and standard toilets available next to Court 18.
  • There is a lift available in the broadcast centre.
  • For more information about the step free route, please call +44 (0)20 8946 6131 for further details.

Gate 4, Parking and Getting Around

Entrance (Shop and Museum)

  • This entrance is located at the front of the museum.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 176cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Toilet with Adaptations (Shop and Museum - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the shop.
    • The distance from the entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 205cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 115cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Counter (Museum and Tour)

  • The counter is located ahead as you enter.
  • The distance from the entrance is 7m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 116cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Generic (Tour Departure Point, Order of Play Boards and Route to No.1 Court)

  • The tour departure point is located opposite the order of play boards, beneath the Rolex clock.
  • The tour moves across the courtyard to the order of play board located nearest to No.1 Court, where the tour guide will give a talk.
  • There is step-free access to the order of play board and the surface of the flooring is tarmac.
  • From the order of play boards, the tour moves to No.1 Court.
  • The route to No.1 Court may vary depending on what events are happening within the grounds during your visit.
  • The majority of routes will involve slight slopes on the paths.

Generic (No.1 Court)

  • Upon reaching No.1 Court, there maybe steps down from the access point to the Level 1 concourse.
  • If the tour route uses the steps, there is an alternate route via a lift which provides step-free level access.
  • A member of staff will provide assistance with using the lift.
  • There is step-free level access along the concourse to reach the gangway for the designated wheelchair area.
  • There is a slight slope down to the wheelchair viewing area.
  • Once in the viewing area, there is a talk from the tour guide and a photo opportunity.

Changing Places (Court 18 - St Mary's Walk)

  • Location and Access View
    • The facility is located along St Mary's Walk, to the right of Court 18.
    • The facility is in addition to standard and accessible toilets.
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is low.
    • The colour contrast between the internal door and wall is low.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the security officer upon entry to the grounds.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is pictorial signage on or near the door.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 100cm (3ft 3.37in).
    • The dimensions of the facility are 230cm x 370cm .
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is high.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 60cm (1ft 11.62in).
    • The transfer space on the left as you face the toilet is 127cm (4ft 2in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is high.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
    • The height of the toilet seat above floor level is 43cm (1ft 4.93in).
    • There is a push button flush.
    • There is a toilet roll holder.
    • The toilet has a cistern.
    • The toilet seat colour contrast is low.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 10.87in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is high.
    • There is not a soap dispenser.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a coat hook.
    • There are coat hooks in the toilet at 115cm and 135cm from the floor.
    • There is a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.

Generic (Aorangi Terrace and Court 18)

  • From No.1 Court the tour moves to the bottom of Aorangi Terrace (Henman Hill).
  • The route to Aorangi Terrace will vary depending on the day.
  • It may involve the lift which bypass the steps or via the steep slope next to Court 18.
  • Here the tour will stop, where the guide will give a talk and there will be an opportunity to take photos. The tour moves along the St Mary's Walk towards Court 18.
  • The surface of the walkway is block paving.
  • Just before Court 18 there is a changing places toilet and standard toilets available for visitors to use.
  • There is a long slight slope leading down beside Court 18.
  • There is a level landing halfway down the slope where the tour stops so the guide can give a talk, before carrying on down the slope.
  • At the bottom of the slope the tour stops next to a plaque for the longest match in Wimbledon history, which took place on Court 18.
  • The tour moves to the broadcast centre down a slight slope.

Generic (Broadcast Centre)

  • The entrance to the broadcast centre has double doors, which are over 85cm wide.
  • Both doors can be opened if needed and a member of staff can hold the doors open.
  • There is a short talk in the reception.
  • There is ramp which overcomes 2 steps to access the broadcast centre lift.
  • The lift is taken from the reception to level 4, with the viewing area and the media theatre.
  • There is step free access throughout the viewing area.
  • There are automatic double doors leading from the viewing area to the media theatre.
  • The media theatre is accessed by two sets of double doors, both sets are over 85cm wide.
  • Both sets of doors can be opened fully if needed and staff can hold the doors open.
  • There are designated wheelchairs spaces within the theatre and there is a slight slope to access the main rows of seating.
  • The tour then goes back down via the lift to the reception and out into the grounds via the entrance.

Lift (Broadcast Centre)

  • There is a lift for public use.
  • The lift is located next to the reception.
  • The lift is a standard lift.
  • A member of staff is required to operate the lift.
  • The floors which are accessible by this lift are the reception to the viewing area and media theatre.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The clear door width is 160cm (5ft 2.99in).
  • The dimensions of the lift are 200cm x 225cm (6ft 6.74in x 7ft 4.58in).
  • There are separate entry and exit doors in the lift.
  • The lighting levels in the lift are moderate to good.

Generic (Centre Court)

  • After leaving the broadcast centre, the tour route goes back up the slope next to court 18 and past the rose arbour, following the path between courts 16 and 17 to the north west hall entrance to centre court.
  • The tour moves down the north road and wall of honour where there is a talk next to the honour boards.
  • The step-free tour route goes across the concourse and up a slight ramp to the gangway to 209 and the designated viewing area where there is a talk and photo opportunity of centre court.
  • The main tour route may go up steps and out into the spectator seating at centre court.
  • The tour moves back to the concourse and to the current champions board where the tour ends.

Generic (End of Tour)

  • After Centre Court, the tour finishes by returning to the shop and museum.
  • There is a slight slope leading from Centre Court back to the area between Centre Court and the Museum & Tour area.
  • Once the tour has finished, visitors are welcome to either buy gifts from the shop, explore the museum, or have some food or drink in Wingfield Café.