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Access Guide

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Accommodation Overview

Parking

  • Car Park View
    • The car park is located at the rear of the Cottage in the Swan Hotel.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 460cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 107cm.
    • The nearest designated bay is 40m from car park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Parking is free for residents of the Hotel. There are drop down bollards on the approach and exit. There is an entry phone system at the barriers with call button located at 115cm high.
  • Electric Vehicle Charging Points View
    • There are 3 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 460cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an online account.
  • Drop-off Point View
    • There is not a designated drop-off point available.
    • There are Porsche, Tesla and standard EVCP.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 4 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a key lock at a height of 128cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 88cm.
  • The door has a high visual contrast.

Kitchen (and Dining Area)

  • The kitchen is located to the left as you enter the cottage.
  • There is step-free level access into the kitchen.
  • There is a single manual door .
  • The door opens away from you.
  • The width of the opening is 75cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a medium visual contrast.
  • The work surface is 90cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 94cm from the floor.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a microwave, a dishwasher, a kettle and a fridge freezer.
  • Seating available in the kitchen includes: chairs without armrests and sofas.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is a separate entrance door from the hallway into the dining area. This door opens inward, has a low colour contrast and is 72cm wide The Kitchen and Lounge are open plan.

Standard Bedroom (Ground Floor)

  • The bedroom surveyed is located to the right as you enter the Cottage.
  • The distance from the entrance is 3m.
  • The most accessible route to the bedroom has step-free level access.
  • There is step-free level access into the bedroom.
  • There is no signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 72cm.
  • The bedroom has a double bed.
  • The top of the mattress is 59cm from the floor.
  • The space under the bed is 16cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: bedside plug sockets.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Bathroom (Ground Floor - Shower Room)

  • The bathroom surveyed is located to the right as you enter the cottage.
  • The distance from entrance is 9m.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards and has a low visual contrast.
  • The width of the door opening is 71cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the bathroom are 130cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin and a wall mounted soap dispenser available.
  • The wash basin has a lever mixer tap.
  • The toilet roll holder has a medium visual contrast.
  • The soap dispenser has a medium visual contrast.
  • Additional features include: a mirror and a coat hook.
  • The bathroom has a pedal bin.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The bathroom has a shower with a step.
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.

Stairs

  • The stairs surveyed are located ahead as you enter the cottage.
  • There are 15 steps between floors.
  • The steps are unmarked and have a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Lounge (First Floor)

  • The lounge is located on the first floor.
  • There is step-free level access into the lounge.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 71cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Seating available in the lounge includes: armchairs and sofas.
  • Furniture available in the lounge includes: coffee tables.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.

Standard Bedroom (First Floor - Double)

  • The bedroom surveyed is located to the left of the first floor landing.
  • The distance from the entrance is 25m.
  • The most accessible route to the bedroom has steps.
  • There is step-free level access into the bedroom.
  • There is no signage on or near the door.
  • The width of the door opening is 71cm.
  • The bedroom has a double bed.
  • The top of the mattress is 60cm from the floor.
  • The following is available in this bedroom: a chair with armrests, bedside plug sockets and a TV with subtitles.
  • Lighting levels were even at the time of the survey.

Standard Bedroom (First Floor - Twin)

  • The bedroom surveyed is located to the right of the first floor landing.
  • The distance from the entrance is 25m.
  • The most accessible route to the bedroom has steps.
  • There is step-free level access into the bedroom.
  • There is no signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 71cm.
  • The bedroom has twin beds.
  • The top of the mattress is 64cm from the floor.
  • The following is available in this bedroom: bedside plug sockets.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • This room can alternatively be made up as a king size double on request.

Standard Bathroom (First Floor)

  • The bathroom surveyed is located ahead, at the top of the stairs.
  • The distance from the entrance is 25m.
  • The most accessible route to the bathroom has steps.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards and has a low visual contrast.
  • The width of the door opening is 72cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the bathroom are 135cm (width) x 249cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted towel dispenser and a hand towel available.
  • The wash basin has a twist/turn tap.
  • The toilet roll holder has a medium visual contrast.
  • The soap dispenser has a medium visual contrast.
  • Additional features include: a mirror and a coat hook.
  • The bathroom has a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a bath with an overhead shower.
  • The bath controls are twist/turn.
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.

Standard Toilet Facilities (First Floor)

  • The shared standard toilet facilities were surveyed.
  • The toilet is located on the first floor landing.
  • The distance from the entrance is 25m.
  • The most accessible route has steps.
  • There is step-free level access into the toilet.
  • There is no signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 65cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were even at the time of the survey.

Exit (to Patio)

  • The exit area is not clearly signed.
  • There are double manual doors at this exit.
  • The doors open away from you.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is stepped access as you exit.
  • There are 2 steps with no handrails.
  • The steps have some clear markings.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.

Seating Area (Patio)

  • The seating area is located off the lounge to the left of the cottage.
  • The seating area is uncovered.
  • The most accessible route to the seating area has manual doors and steps.
  • There is step-free level access throughout the seating area.
  • The following areas have stepped access: access to the patio is via 2 steps.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.