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The Five Bells Inn

Southwold Road, South Cove, Wrenthem, Suffolk, NR34 7JF

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Access Guide

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Accommodation Overview

Parking

  • Car Park View
    • The car park is located at the front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point.
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.

Entrance (to Public House)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Service View
    • Ahead as you enter the venue.
    • The most accessible route has a step.
    • This area has a bar where food and drink can be ordered and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located ahead as you enter the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 104cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: one entry point to the dining area has a 6cm step.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs with armrests, armchairs, benches and stools.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.

Toilet with Adaptations (and Baby Change)

  • Location and Access View
    • The toilet surveyed is located to the right hand side of the bar.
    • The distance from the front entrance is 15m.
    • The most accessible route to the toilet has manual doors and a very easy slope.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 200cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 73cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the non-transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 66cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 69cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 86cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 104cm from the floor.
    • There is no emergency alarm.
    • There is no mirror.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 116cm.
    • The walls and floor have a medium visual contrast.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located to the right of the bar as you enter the venue.
  • The distance from the entrance is 25m.
  • The most accessible route has a very easy slope.
  • There is step-free level access into the toilets.
  • There is written text signage on or near the door.
  • The door opens inwards and has a visual contrast.
  • The width of the door opening is 75cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a push tap.

Exit (to Rear Seating and Garden)

  • The exit area is not clearly signed.
  • There is a single manual door at this exit.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • The door has a low visual contrast.
  • There is stepped access as you exit.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 12cm.

Seating Area (Outdoors)

  • The seating area is located to the front and rear of the venue.
  • The seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Furniture available in this area includes: picnic tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.

Standard Bedroom (Room 3)

  • The bedroom surveyed is located in the accommodation block to the right of the Public House.
  • The distance from the car park is 8m.
  • The most accessible route to the bedroom has slight ramps or slopes.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 72cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The bedroom has a double bed.
  • The top of the mattress is 52cm from the floor.
  • The space under the bed is 20cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair without armrests, an armchair, bedside plug sockets, a desk and a TV with subtitles.

Standard Ensuite (Room 3)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a low visual contrast.
  • The width of the door opening is 72cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the ensuite are 177cm (width) x 188cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a twist/turn tap.
  • The toilet roll holder has a medium visual contrast.
  • Additional features include: a mirror, a coat hook and a shelf.
  • The ensuite has a waste bin.
  • The walls and floor have a high visual contrast.
  • The ensuite has a shower cubicle.
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.

Standard Bedroom (Room 1)

  • The bedroom surveyed is located in the accommodation block to the right of the Public House.
  • The distance from the car park is 15m.
  • The most accessible route to the bedroom has slight ramps or slopes.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 72cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 78cm.
  • The bedroom has a double bed.
  • The top of the mattress is 54cm from the floor.
  • The space under the bed is 20cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair without armrests, an armchair, bedside plug sockets, a desk and a TV with subtitles.

Standard Ensuite (Room 1)

  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a low visual contrast.
  • The width of the door opening is 82cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the ensuite are 276cm (width) x 186cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a twist/turn tap.
  • The toilet roll holder has a high visual contrast.
  • Additional features include: a mirror, a coat hook and a shelf.
  • The ensuite has a pedal bin.
  • The walls and floor have a high visual contrast.
  • The ensuite has a bath with an overhead shower.
  • The bath controls are twist/turn.
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.