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The Harbour Inn

Black Shore, Southwold, Suffolk, IP18 6TA

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located at the front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of compacted earth and unsurfaced areas.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Public Car Parks View
    • There is a public car park located at the front of the venue.
    • The name of the car park is Southwold Harbour Car Park.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance (Front)

  • This entrance is located at the front of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 3 steps with no handrails.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are 2 steps at the patio and then an additional step at the door threshold.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The width of the opening is 64cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Rear)

  • This entrance is located at the rear of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 5cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 89cm.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 81cm.
  • The second door has a high visual contrast.
  • There is stepped access as you enter.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • Access to the rear entrance of the venue is via a 50m route to the left of the building. This route has potholes, uneven surfaces and may be difficult to negotiate. The step is at the first door threshold and is 5cm up externally and 15cm down internally.

Eating and Drinking

  • Location and Service View
    • The most accessible route has steps, manual doors and narrow walkways.
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is available on request only.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located at the rear of the venue to the immediate right if entering from the rear.
    • There is step-free level access to the counter.
    • The height of the counter is 101cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: some dining areas are accessed via stairs.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: benches and stools.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.

Exit (to Outside Seating)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit, however one door is locked or bolted.
  • The locked door can be opened on request .
  • The doors open towards you.
  • The width of the opening is 68cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you exit.

Seating Area (External)

  • The seating area is located at the front and rear of the building .
  • The seating area is uncovered.
  • The most accessible route to the seating area has narrow openings, uneven surfaces, steps and manual doors.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Furniture available in this area includes: picnic tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • There is access to the seating at rear of the venue via a 50m route to the left of the building. This route has potholes, uneven surfaces and may be difficult to negotiate.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located ahead as you enter via the front entrance.
  • The distance from the entrance is 3m.
  • The most accessible route has step-free level access.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 75cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.

Toilet with Adaptations

  • Location and Access View
    • The toilet surveyed is located ahead as you enter the venue.
    • The distance from the front entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 166cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 73cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 104cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 1110cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 115cm from the floor.
    • There is no emergency alarm.
    • There is no mirror.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 172cm from the floor.
    • The height of the baby change facility when in use is 96cm.
    • The walls and floor have a high visual contrast.