Skip to main content
The new name for DisabledGo

The White Horse

4 High Street, Blakeney, Norfolk, NR25 7AL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Accommodation Overview

Parking

  • Car Park View
    • The car park is located to the right hand side of the entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 455cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • The on-street designated Blue Badge parking bays are located High Street.
  • Public Car Parks View
    • There is a public car park located at Blakeney Carnser Quay.
    • The name of the car park is Blakeney Carnser Car Park.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance (Main Car Park)

  • This entrance is located to the right in the customer car park.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 4cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 75cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 80cm.
  • The second door has a low visual contrast.
  • There is stepped access as you enter.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 13cm.
  • The depth of the steps is not between 30cm and 45cm.

Entrance (Side Entry To Conservatory Dining Area)

  • This entrance is located on High Street.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 150cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The second set of doors open towards you.
  • The width of the opening is 65cm.
  • There is step-free level access as you enter.
  • Access via this door must be requested when making reservations.

Eating and Drinking

  • Location and Service View
    • Dining areas are located within the bar, breakfast room and conservatory.
    • The most accessible route has steps, manual doors and narrow openings.
    • This area has a bar where food and drink can be ordered and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located in the bar area to the left as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 106cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: there are steps located in the dining areas to access some tables.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and high stools.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.

Reception (for Dining and Accommodation Check in)

  • The reception is located to the left as you enter the bar.
  • The distance from car park entrance is 25m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 106cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is background noise in this area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The reception desk is located at the entrance to the bar, so dining chairs are available for seating.

Standard Toilet Facilities (Male)

  • The male standard toilet facilities were surveyed.
  • The toilets are located to the left as you enter via the car park entrance.
  • The distance from the car park entrance is 12m.
  • The most accessible route has step-free level access.
  • There is stepped access into the toilet.
  • There are 3 steps with no handrails.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 70cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
  • The wash basin has a twist turn mixer tap.

Standard Toilet Facilities (Female and Baby Change)

  • The female standard toilet facilities were surveyed.
  • The toilet is located to the right after entrance via car park entrance.
  • The distance from the car park entrance is 25m.
  • The most accessible route has step-free level access, manual doors and narrow walkways.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 75cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a hand towel and a hand dryer available.
  • The wash basin has a twist turn mixer tap.
  • The height of the baby change facility when in use is 90cm.

Exit (to Patio Seating Area)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors at this exit, however one door is locked or bolted.
  • The locked door can be opened on request .
  • The doors open away from you.
  • The width of the opening is 65cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is stepped access as you exit.
  • There are 4 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.

Seating Area (Outdoor Patio)

  • The seating area is located at the rear of the building.
  • The seating area is uncovered.
  • The most accessible route to the seating area has manual doors and steps.
  • There is step-free level access throughout the seating area.
  • The following areas have stepped access: the entire external seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.

Entrance (to Stairs to Rooms 1, 2, 3, 5, 6, 7, 8 and 9)

  • This entrance is located to the left as you enter the venue via the car park entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 75cm.
  • The door has a low visual contrast.
  • There is stepped access as you enter.
  • There are 15 steps with a handrail that switches sides.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.

Standard Bedroom (Room 10)

  • The bedroom surveyed is located on High Street at the rear of the White Horse.
  • The distance from High Street is 2m.
  • The most accessible route to the bedroom has slight ramps or slopes and uneven surfaces.
  • There is stepped access into the bedroom.
  • There are 3 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 6cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is no signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 75cm.
  • The bedroom has a double bed and twin beds.
  • The top of the mattress is 66cm from the floor.
  • The following is available in this bedroom: an armchair, a sofa and a TV with subtitles.
  • Access to the bedroom from the lounge is via a forward opening door that is 75cm wide.

Standard Ensuite (Room 10)

  • There is stepped access into the ensuite.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 9cm.
  • The ensuite door opens outwards and has a low visual contrast.
  • The width of the door opening is 70cm.
  • Internally the door has a medium visual contrast.
  • The dimensions of the ensuite are 165cm (width) x 191cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a twist/turn tap.
  • The toilet roll holder has a low visual contrast.
  • Additional features include: a mirror and a shelf.
  • The ensuite has a pedal bin.
  • The walls and floor have a low visual contrast.
  • The ensuite has a bath with an overhead shower.
  • The bath controls are twist/turn.
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.

Standard Bedroom (Room 1)

  • The bedroom surveyed is located on the mezzanine level after ascending the stairs.
  • The distance from the car park entrance is 32m.
  • The most accessible route to the bedroom has steps, manual doors and narrow walkways.
  • There is step-free level access into the bedroom.
  • There is written text and numbered signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 72cm.
  • The bedroom has a double bed.
  • The top of the mattress is 66cm from the floor.
  • The following is available in this bedroom: a chair without armrests, an armchair, a desk, a sofa bed and a TV with subtitles.

Standard Ensuite (Room 1)

  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a low visual contrast.
  • The width of the door opening is 66cm.
  • Internally the door has a low visual contrast.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand towel available.
  • The wash basin has a twist turn mixer tap.
  • The toilet roll holder has a low visual contrast.
  • Additional features include: a mirror, a coat hook and a shelf.
  • The ensuite has a pedal bin.
  • The walls and floor have a low visual contrast.
  • The ensuite has a bath with an overhead shower.
  • The bath controls are twist/turn.
  • There is an adjustable shower head.
  • The shower controls are twist turn mixer.