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East Stand - Level 3 - Hospitality Boxes

Allianz Stadium, 200 Whitton Road, Twickenham, TW2 7BA

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Access Guide

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Overview (Hospitality)

Entrance

  • This entrance is located in the East Stand.
  • The entrance area is clearly signed.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 110cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Lift (East Stand - Lift 7A)

  • The lift surveyed is located in the East Stand.
  • The distance from the entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • Levels 1, 2, 3, 4, 5 and 6 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast and Braille markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 184cm (width) x 135cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, a list of floor services/facilities, a mirror to aid reversing and an audible announcer.
  • There are other lifts available at this location which are of a similar size.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors.
  • The flooring is patterned.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.

Toilet with Adaptations (Lift 5 - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located in the East Stand, on level 3, opposite Room EAST 4.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 194cm (width) x 244cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 117cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.

Toilet with Adaptations (Lift 7 - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located in the East Stand, on level 3, opposite Room EAST 13.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 193cm (width) x 228cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 84cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located in the East Stand, on level 3, opposite room EAST 14.
  • The most accessible route has step-free level access.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a sensor tap.

Executive Boxes

  • The boxes are located in the East Stand, on level 3.
  • The box surveyed was EAST 8.
  • There is step-free level access into the box.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor visual contrast varies between low and high.
  • There is a food and drink counter in this area.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • Seating available in the room includes: chairs with armrests and high stools.
  • Furniture available in the room includes: tables, high tables and long tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Viewing Area View
    • There is a single manual door with a low visual contrast.
    • The door opens outwards.
    • The width of the opening is 72cm.
    • There is step-free level access into the viewing area.
    • The view from this seating area is clear from obstructions.
    • Companions sit next to you, behind you and in front of you.
    • There is a member of staff available for assistance.
    • There is not space for an assistance dog to rest.
    • Seating available in this area includes: flip down seats without armrests.
    • There is step-free access to the front row seating and there are 2 steps to the back row seating.