Access Guide

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Outer Concourse and Walkways (Whitton Road and Rugby Road)

The surface of the paths around the stadium is a mixture of tarmac and concrete tiles.
There are some dropped kerbs to cross access roads.
There are some very slight and slight slopes in places.
There is step free access to the gates A, B, C, D, E and F.
There is clear directional signage.
There is a stadium plan/map.
There is a steward available for assistance on a matchday.

Parking and Public Transport View
- The venue has multiple car parks, some with Blue Badge parking available.
- View the web page for parking enquiries (opens new tab).
- The nearest step-free train station is Twickenham.
- For the latest travel options and information you can plan your travel using Allianz Stadium Getting Here (opens new tab)
Getting Help and Assistance View
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located on level 6 of the West Stand.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.

This entrance is located on the stadium side of the shop from the West Stand.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There are double manual doors at this entrance.
The doors open towards you.
The width of the opening is 151cm.
The doors have a low visual contrast.
The doors maybe held open on match or event days.
There is step-free level access as you enter.

There is step-free level access throughout all areas.
Access throughout may include narrow aisles (less than 120cm).
Some flooring is shiny.
There is a low visual contrast between the walls and floor in the majority of walkways.
Some of the columns in the venue have a reflective finish.
There is background noise.
Wayfinding signage is provided.
The colour, design and typeface of signs is consistent throughout.

The fitting room surveyed is located to the right after you enter the shop, next to the internal entrance to the museum.
The most accessible route to the fitting room has step-free level access.
There is step-free level access into the fitting room.
The door opens inwards and has a high visual contrast.
The width of the opening is 85cm.
Internally the door has a high visual contrast.
The following is available in the fitting room: a mirror, a coat hook and a bench seat.

The checkout area is located to left after you enter the shop.
There is step-free level access to the checkout area.
The venue has a payment counter.
The queue width for the main checkouts is under 120cm and the width at each turn is at least 150cm.
The height of the payment counter is 102cm.
The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
There is not a hearing assistance system.