You are on Overview (General). Skip to the next section.

Overview (General)

Collapse all Expand all

• Parking and Public Transport View
  • The venue has multiple car parks, some with Blue Badge parking available.
  • View the web page for parking enquiries (opens new tab).
  • The nearest step-free train station is Twickenham.
  • For the latest travel options and information you can plan your travel using Allianz Stadium Getting Here (opens new tab)
• Getting Help and Assistance View
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located on level 6 of the West Stand.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Overview (Hospitality). Skip to the next section.

Overview (Hospitality)

Collapse all Expand all

• Contact Details View
  • The telephone number for hospitality enquiries is 020 4257 1164.
  • View the web page for hospitality (opens new tab).
• Parking and Public Transport View
  • The venue has multiple car parks.
  • View the web page for parking enquiries (opens new tab).
  • The nearest train station is Twickenham.
  • For the latest travel options and information you can plan your travel using Allianz Stadium Getting Here (opens new tab)
• Getting Help and Assistance View
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Parking (Tesco - Matchday Only). Skip to the next section.

Parking (Tesco - Matchday Only)

Collapse all Expand all

• Event Day Information View
  • The following information relates to the parking available on a matchday.
  • This car park is for Blue Badge holders.
  • Standard parking bays can be used for Blue Badge holders.
  • Parking is not free on a matchday.
  • There is a steward available for assistance on a matchday.
  • View more information on booking parking (opens new tab).

You are on Parking (North Car Park - Matchday Only). Skip to the next section.

Parking (North Car Park - Matchday Only)

Collapse all Expand all

• Car Park View
  • The car park is located off Rugby Road and Whitton Dene.
  • The stadium is clearly visible from the car park.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and unsurfaced areas.
  • There are no designated Blue Badge parking bays available.
  • View additional information on parking (opens new tab).
• Event Day Information View
  • The following information relates to the parking available on a matchday.
  • This car park is for home supporters and away supporters.
  • Parking is not free on a matchday.
  • There is a steward available for assistance on a matchday.
  • View more information on booking parking (opens new tab).
  • On matchdays, portable toilets with stepped access are available.

You are on Parking (Cardinal Vaughan Car Park - Matchday Only). Skip to the next section.

Parking (Cardinal Vaughan Car Park - Matchday Only)

Collapse all Expand all

• Car Park View
  • There are no designated Blue Badge parking bays available.
• Event Day Information View
  • The following information relates to the parking available on a matchday.
  • This car park is for home supporters and visiting supporters.
  • There are 0 parking bays which are allocated to Blue Badge holders.
  • Parking is not free on a matchday.
  • There is a steward available for assistance on a matchday.
  • View more information on booking parking (opens new tab).
  • On matchdays, portable toilets with stepped access are available.

You are on Parking (West Car Park - Non Matchday). Skip to the next section.

Parking (West Car Park - Non Matchday)

Collapse all Expand all

• Car Park View
  • The car park is located off Whitton Road.
  • The stadium is clearly visible from the car park.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • View additional information on parking (opens new tab).
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Shop - Whitton Road - Non Matchday). Skip to the next section.

Parking (Shop - Whitton Road - Non Matchday)

Collapse all Expand all

• Car Park View
  • The car park is located off Whitton Road.
  • The stadium is clearly visible from the car park.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 490cm (depth).
  • There is a marked zone to one side but not at the rear.
  • View additional information on parking (opens new tab).
• Charges and Restrictions View
  • Parking is free for all users.
  • Free parking for Blue Badge holders is restricted to 45 minutes.
  • Clearly presented parking signs are available.
  • Payment machines are located close to the Blue Badge parking bays.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Outer Concourse and Walkways (Whitton Road and Rugby Road). Skip to the next section.

Outer Concourse and Walkways (Whitton Road and Rugby Road)

• The surface of the paths around the stadium is a mixture of tarmac and concrete tiles.
  There are some dropped kerbs to cross access roads.
  There are some very slight and slight slopes in places.
• There is step free access to the gates A, B, C, D, E and F.
• There is clear directional signage.
• There is a stadium plan/map.
• There is a steward available for assistance on a matchday.

You are on Access Point (A and B - Whitton Road). Skip to the next section.

Access Point (A and B - Whitton Road)

• This access point is located off Whitton Road.
• The approach to the access point has bollards.
• The access point is clearly signed.
• There is a fixed ticket reader.
• Assistance is available at the access point.
• There is step-free level access.
• There is a single automatic gate.
• The gate opens towards you.
• The width of the opening is 100cm.
• There is step-free level access as you enter.

You are on Turnstiles (A and B - Whitton Road). Skip to the next section.

Turnstiles (A and B - Whitton Road)

• The turnstiles are located off Whitton Road.
• All turnstiles are clearly signed.
• Assistance is available at the turnstiles.
• There is step-free level access.
• There is a fixed ticket reader.
• The fixed ticket reader height is 110cm from the floor.
• The width of the turnstile opening is 66cm.
• The turnstile surveyed can be overcome by using access point A and B.
• There is step-free level access as you enter.

You are on Access Point (C - Cardinal Vaughan Car Park). Skip to the next section.

Access Point (C - Cardinal Vaughan Car Park)

• This access point is located off the Cardinal Vaughan Car Park.
• The access point is clearly signed.
• There are handheld ticket readers.
• Assistance is available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate opens away from you.
• The width of the opening is 96cm.
• The gate has a medium visual contrast.
• There is step-free level access as you enter.

You are on Turnstiles (C - Cardinal Vaughan Car Park). Skip to the next section.

Turnstiles (C - Cardinal Vaughan Car Park)

• The turnstiles are located off the Cardinal Vaughan Car Park.
• All turnstiles are clearly signed.
• Assistance is available at the turnstiles.
• There is step-free level access.
• There is a fixed ticket reader.
• The fixed ticket reader height is 110cm from the floor.
• The width of the turnstile opening is 56cm.
• The turnstile surveyed can be overcome by using the Gate C Accessible Gate.
• There is step-free level access as you enter.

You are on Access Point (D, E and F - Rugby Road and North Car Park). Skip to the next section.

Access Point (D, E and F - Rugby Road and North Car Park)

• This access point is located off Rugby Road, next to North Car Park.
• The access point is clearly signed.
• There are handheld ticket readers.
• Assistance is available at the access point.
• There is step-free level access.
• The gates are opened by a steward.
• The gate opens away from you.
• The width of the opening is 80cm.
• There is step-free level access as you enter.

You are on Turnstiles (D, E and F - Rugby Road and North Car Park). Skip to the next section.

Turnstiles (D, E and F - Rugby Road and North Car Park)

• The turnstiles are located on Rugby Road, next to North Car Park.
• All turnstiles are clearly signed.
• Assistance is available at the turnstiles.
• There is step-free level access.
• There is a fixed ticket reader.
• The fixed ticket reader height is 110cm from the floor.
• The width of the turnstile opening is 60cm.
• The turnstile surveyed can be overcome by using access point D, E and F.
• There is step-free level access as you enter.

You are on Outer Concourse and Walkways (Stadium). Skip to the next section.

Outer Concourse and Walkways (Stadium)

• The surface of the paths outside the stadium is smooth and even.
• There are food and drink kiosks located all around the stadium concourse on matchdays.
  There are programme stalls located at regular intervals.
• There is step free access from the concourse to the lower level of the stadium.
  There is stepped and escalator access or a very long slope to the middle level, this can be overcome by using one of the stadium lifts.
  There is stepped access or a very long slope to the middle level, this can be overcome by using one of the stadium lifts.
• There is clear directional signage.
• There is a stadium plan/map.
• There is a steward available for assistance on a matchday.

You are on Changing Places (Outer Concourse / Lower Level - South West Corner - Transfer Both Sides). Skip to the next section.

Changing Places (Outer Concourse / Lower Level - South West Corner - Transfer Both Sides)

Collapse all Expand all

• Location and Access View
  • The Changing Places facility surveyed is located at the outer stadium corner, on the corner of the South and West Stands.
  • The Changing Places toilet is not in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 105cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 300cm (width) x 435cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 85cm.
  • The transfer space on the left as you face the toilet is 95cm.
  • There is a lever flush on the left transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rail has a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is not a wall mounted toilet roll holder.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 190cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head.
  • The shower controls are push.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 93cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 90cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a waste bin.
  • The coat hooks are 92cm and 126cm from the floor.
  • A privacy screen is available.
  • The walls and floor visual contrast varies between low and high.