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South Stand - Level 1 - The Live Room

Allianz Stadium, 200 Whitton Road, Twickenham, TW2 7BA

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Access Guide

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Overview (Hospitality)

Entrance

  • This entrance is located in the South Stand, on level 1, off Whitton Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The door has a low visual contrast.
  • There is an additional set of double doors to the left of this door.
    There is a similar entrance also labelled as 'The Live Room' which is located to the right of this entrance.
  • There is step-free level access as you enter.

Reception

  • The reception is located immediately ahead after you enter.
  • The distance from the entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is not a lowered section at the desk.
  • The reception has a television and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny and patterned.

Toilet with Adaptations (Level 1 Corridor - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located in the corridor between The Live Room and The Rose Suite on Level 1.
    • The distance from The Live Room external entrance is 16m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 215cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 101cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 93cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 102cm.
    • The walls and floor have a low visual contrast.

Standard Toilet Facilities (Level 1 Corridor)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located in the corridor between The Live Room and The Rose Suite on Level 1.
  • The distance from The Live Room external entrance is 16m.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • Internally the door has a high visual contrast.
  • There are ambulant toilet facilities available.
  • The ambulant cubicles have differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a twist turn mixer tap.

Hospitality

  • The Live Room is located in the South Stand, on level 1.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 175cm.
  • There are similar sets of doors to left and beyond these doors.
    There is a similar additional entrance to the right of the reception desk.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the tiered seating (when deployed).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: high tables.
  • The chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • Viewing Area View
    • The hospitality seating is located on the lower level.
      Access to the main spectator seating is step free via a ramp or via steps.
      There is step free access to Row 1, but the majority of rows are stepped access only.