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South Stand - Level 4 - Martin Johnson

Allianz Stadium, 200 Whitton Road, Twickenham, TW2 7BA

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Access Guide

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Overview (Hospitality)

Entrance (Lift 1)

  • This entrance is located at the corner of the South Stand, on level 1.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 80cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 78cm.
  • The width of the opening is 202cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Lift (1B)

  • The lift surveyed is located beyond the lift 1 entrance.
  • The distance from lift 1 entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • Levels 1, 2, 3, 4, 5 and 6 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium colour contrast and tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 162cm (width) x 200cm (depth).
  • The internal lift control buttons have a medium visual contrast and tactile markings.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a list of floor services/facilities, a visual floor indicator and an audible announcer.
  • There are other lifts available at this location which are of a similar size.

Entrance (Stair A)

  • This entrance is located to the right of lift 1A.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Stairs (Stair A)

  • The stairs surveyed are located next to lift 1A.
  • Levels 1, 2, 3, 4, 5 and 6 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.

Entrance (Martin Johnson)

  • This entrance is located in the South Stand, on Level 4, in the west corner.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance, however one door is locked.
  • The door opens towards you.
  • The width of the opening is 84cm.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Hospitality (Lower Room)

  • The Martin Johnson lower room is located in the South Stand, on Level 4, in the west corner.
  • There is step-free level access into the suite.
  • There are double manual doors with a high visual contrast.
  • The doors opens outwards.
  • The width of the opening is 160cm.
  • There is step-free level access throughout.
  • The following areas have stepped access: the raised seating platform in the centre of the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • There is a bar in this area.
  • The height of the counter is 116cm.
  • There is not a lowered section at the counter.
  • Seating available in the room includes: chairs without armrests and high stools.
  • Furniture available in the room includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There are standard toilets and toilets with adaptations available.
  • Viewing Area View
    • The hospitality seating is located on the middle level.
      There is step free access to Row 58, but the majority of rows are stepped access only.

Toilet with Adaptations (Lower Room - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located to the right after you enter the lower room.
    • The distance from the lower room entrance is 10m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 86cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 158cm from the floor.
    • The walls and floor have a high visual contrast.

Standard Toilet Facilities (Lower Room)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located to the right after you enter the lower room.
  • The distance from the lower room entrance is 9m.
  • The most accessible route has manual doors and step-free level access.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.

Stairs

  • The stairs surveyed are located to the right after you enter via the Martin Johnson entrance.
  • The lower and upper rooms of the Martin Johnson Suite can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.

Hospitality (Upper Room)

  • The Martin Johnson upper room is located in the South Stand, on the upper level.
  • There is step-free level access into the suite.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 158cm.
  • There is step-free level access throughout.
  • The following areas have stepped access: the raised seating platform.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • There is a bar in this area.
  • The height of the counter is 115cm.
  • There is not a lowered section at the counter.
  • Seating available in the room includes: high stools.
  • Furniture available in the room includes: tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There are toilets with adaptations and standard toilets available.
  • Viewing Area View
    • The hospitality seating is located on the middle level.
      There is step free access to Row 58, but the majority of rows are stepped access only.

Counter (Upper Room)

  • The counter is located to the right after you enter the upper room.
  • The distance from the upper room entrance is 3m.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.

Toilet with Adaptations (Upper Room - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located to the left after you enter the upper room.
    • The distance from the upper room entrance is 17m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 86cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 80cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.

Standard Toilet Facilities (Upper Room)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located to the left after you enter the upper room.
  • The distance from the upper room entrance is 18m.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
  • The type of taps fitted in the male facility are lever mixer.
    The type of taps fitted in the female facility are push.