Access Guide
Overview (General)
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Parking and Public Transport
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- The venue has multiple car parks, some with Blue Badge parking available.
- View the web page for parking enquiries (opens new tab).
- The nearest step-free train station is Twickenham.
- For the latest travel options and information you can plan your travel using Allianz Stadium Getting Here (opens new tab)
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Getting Help and Assistance
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- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located on level 6 of the West Stand.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Access To (Middle and Upper Levels via the Drums - East and West)
- The ramp gradient varies between slight and steep.
- The ramp is over 150cm wide with handrails on both sides.
- The Drums are located in the East and West Corners of the South Stand, they can provide step free access to the Middle and Upper Level of the Stadium.
The ramp is over a long distance.
If the ramp is not suitable, please speak to a member of staff about using the lift.
Stairs (Middle and Upper Levels)
- The stairs surveyed are located on the stadium concourse.
- Lower Level, Middle Level and Upper Level can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
Stand
- There is step-free level access throughout the concourse.
- Wayfinding signage is provided.
- There is background noise in this area which varies depending on the function/event.
- There are standard toilets and baby changing facilities available.
- There are food and drink counters situated along the concourse.
- There are not designated spaces for wheelchair users within this stand.
- There is no specific seating area for ambulant supporters so please contact the club for more information.
- Headsets for audio commentary can be used in this stand.
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Access to the Main Spectator Seating
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- There is step-free level access to the main spectator seating.
- There is step free access to Row D, but the majority of rows are stepped access only.
Food and Drink
- The food and drink counters are located all along the concourse.
- The food and drink counters are clearly signed.
- There is step-free level access to some of the food and drink counters.
- There is step-free access via ramp to all food and drink counters.
Toilet and Changing Facilities
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Toilet Facilities
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- There are no toilets with adaptations on this level.
The nearest toilets with adaptations are located on the Middle Level and Lower Level. - The male and female toilet facilities are located along the concourse.
- There are no toilets with adaptations on this level.