Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include: large print.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and walking sticks.
- To obtain mobility aids please contact the box office.
- There is not a designated place of safety which can be used by people who may feel scared or at risk.
- The hearing assistance system does not work in certain restricted view areas, for example, behind pillars. Please contact box office for more details.
Getting Here
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By Road
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- The Almeida Theatre is located in the London Borough of Islington and is not within the London Congestion Charge Zone.
It is on Almeida Street which can be access via Upper Street/A1.
Upper Street/A1 is located off of the A501 Inner London Ring Road. - Parking restrictions are in place in Almeida Street until 18:30 weekdays and 13:30 Saturday's (excluding Blue Badge holders).
Guests can be dropped off outside the theatre on the dropped pavement area.
- The Almeida Theatre is located in the London Borough of Islington and is not within the London Congestion Charge Zone.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- Routes 4, 19, 30 and 43 stop on Upper Street close to the theatre. Alight at stops P or N.
Routes 38, 56, 73, 341 and 476 stop on Essex Road. Alight at Cross Street and head to Upper Street. - For more information on TFL Bus Routes please click here (opens new tab).
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By Train
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- The nearest Railway Station is Essex Road.
- The nearest step-free Railway Station is Highbury & Islington.
- Essex Road Station is approximately 0.4 miles from the theatre, via Essex Road/A104 and Cross Street.
- For more information on Essex Road Station please click here (opens new tab).
- For more information on Highbury & Islington Station please click here (opens new tab).
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By Underground
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- The nearest underground station is Highbury & Islington.
- Highbury & Islington Underground Station is approximately 0.5 miles from the theatre. The station has step-free access to and from all platforms and is served by the Victoria Line.
Angel Underground Station is also approximately 0.5 miles from the theatre, does not have step-free access and is served by the Northern Line. - For more information on Highbury & Islington Station please click here (opens new tab).
Public Transport and Parking
- There is a bus stop within approximately 150m of the venue.
- The venue does not have its own car park.
- Public parking is not available within approximately 200m of the venue.
- Standard on street parking is available (within approximately 50m of the venue).
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Comments
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- Blue Badge parking is available (unmarked/signed) along Almeida Street on yellow lines where there are no loading restrictions for up to 3 hours. A clock card must be displayed with the time of arrival.
- Blue Badge parking is also available along Almeida Street in resident bays and pay and display bays for an unlimited time.
Theatre Information
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- Essential companions are offered a ticket at the concession rate.
There are no marked/signed designated spaces in the theatre.
There are a limited number of wheelchair spaces available within the stalls, however, the seating layout isn't fixed so the exact locations of designated seating will vary for each performance.
There are also up to 3 transfer seats available for each performance.
Audience members are expected to transfer to a seat without assistance from staff.
Wheelchairs for those using transfer seats will be stored by the venue during performances.
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Facilities for Hearing Impaired Patrons
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- There is a hearing assistance system available in the theatre(s).
- There is a/are headset hearing assistance system(s) in the theatre(s).
- The hearing assistance system does cover all areas of the theatre(s).
- The hearing assistance system was not tested at the time of the survey.
- There are portable induction loops in the bar/kiosk and box office to assist hearing aid users.
- Some performances are captioned.
- There is an infrared assisted hearing system in the auditorium.
A headset can be collected from the kiosk in the theatre foyer.
. - The layout of the auditorium changes with each performance so it is recommended that seats are booked via the box office to ensure the best view of the caption screen.
- No performances are signed.
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Facilities for Visually Impaired Patrons
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- There is one public captioned performance for each production.
Almeida For Free performances are also captioned.
Production audio introductory notes are provided to all AD bookers. - An audio introduction with details on the set, characters and costumes is sent out in advance, and a Touch Tour before the performance allows the audience to explore the set and costumes as well as a chance to meet the cast.
Large print programmes are also available from the box office. - Audio described performances generally take place on a Saturday matinee, and are preceded by a touch tour.
Please contact the venue for additional information on dates and times of audio described performances.
- There is one public captioned performance for each production.
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Autism Friendly/Relaxed Performances
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- During relaxed environment performances, auditorium lights will be left on at a low level throughout to allow for easier exit and entry.
There is a relaxed environment pack available ahead of the performance on request, that can help with planning a visit.
The pack includes a scene-by-scene summary of the plot and highlights triggering content and sensory triggers, such as loud noises.
There will be little to no technical adjustments made to the production on stage.
This may cause the performance to be unsuitable for some people with sensory sensitivities. - Relaxed environment performances generally take place on a Wednesday at both matinee and evening performances.
Please contact the venue for additional information on dates and times of relaxed environment performances.
- During relaxed environment performances, auditorium lights will be left on at a low level throughout to allow for easier exit and entry.
Outside Access (Main)
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Entrance
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- This information is for the entrance located in Almeida Street.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 97cm from floor level.
- The door(s) is/are single width.
- The width of the opening is 166cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- A staff member will be available at this entrance when performances are on.
There is a set of double, manual doors that open away from you situated to the right of the automatic door.
Theses doors are 146cm wide and may be difficult to open. - There is a slope with a very easy incline.
Theatre Foyer
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Theatre Foyer
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- The theatre foyer is located ahead as you enter via the main entrance.
- There is step-free access to the theatre foyer.
- There is step-free access throughout the foyer.
- The type of flooring in the foyer is concrete.
- There is low colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Wayfinding signage is available.
- The nearest seating is located within the foyer.
- The foyer does play background music.
- There are high tables as well as bench seating available in the foyer.
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Box Office
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- There is a/are box office within the foyer.
- The counter(s) is/are located immediately to the right as you enter via the main entrance.
- The nearest counter is approximately 3m (3yd 10in) from the main entrance.
- The counter(s) is/are clearly visible from the entrance.
- There is step-free access to the counter(s).
- There is a clear unobstructed route to the counter(s).
- There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
- The counter(s) is/are placed in front of a background which is patterned.
- The lighting levels at the counter(s) are good.
- The height of the counter(s) is/are 92cm.
- There is sufficient space to write or sign documents on the counter(s).
- There is not a/are not lowered section(s) of the counter(s).
- The counter(s) is/are staffed.
- There is a hearing assistance system at the counter(s).
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing system.
- The hearing assistance system was not tested at the time of the survey.
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Bar
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- There is a bar within the foyer.
- The bar is located ahead and to the left as you enter via the main entrance.
- The bar is approximately 5m (5yd 1ft) from the main entrance.
- The bar is clearly visible from the entrance.
- There is step-free access to the bar.
- There is a clear unobstructed route to the bar.
- There are not windows, TVs, glazed screens or mirrors behind the bar which could adversely affect the ability of someone to lip read.
- The bar is placed in front of a background which is patterned.
- The lighting levels at the bar are good.
- The height of the bar is 112cm.
- There is a/are lowered section(s) of the bar.
- There is not a clear knee recess beneath the low/lowered section of the bar.
- There is a hearing assistance system at the bar.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing system.
- The hearing assistance system was not tested at the time of the survey.
- Takeaway cups are available.
- Drinking straws are available.
- There are wall menus available.
- Braille menus are not available.
- Large print menus are not available.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Tickets cannot be purchased from the bar.
- There is a lowered counter at the end of the bar however, it is not easily accessible, due to tables and seating, and often not clear of objects.
The hearing loop for the bar is shared with the adjacent programme kiosk.
The hearing loop was located at the programme kiosk at the time of surveying (29/8/23).
Counter (Programme Kiosk)
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Counter
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- The counter is located ahead and to the left as you enter via the main entrance, to the right of the foyer bar.
- The counter is approximately 12m (13yd 4in) from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 92cm.
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a portable loop.
- The hearing assistance system is not signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- Background music is played throughout this area.
- The type of flooring in this area is concrete.
Eating and Drinking (Café and Bar)
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Location and Access
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- The following information is for the café/bar.
- The café/bar is located immediately to the left as you enter via the main entrance.
- There is step-free access to the café/bar.
- For access there are double manual doors which may be difficult to open.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is only played at certain times.
- There is a hearing assistance system .
- The system is a portable loop.
- The hearing assistance system is not signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
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Service Counter(s)
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- The height of the counter is 110cm.
- The height of the lowered section at the counter is 81cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is not ample room for a wheelchair user to manoeuvre.
- If given prior notification, staff can move furniture to make a table accessible to wheelchair users.
- The standard height for the underside of dining tables is 70cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- In this area there are bench seats.
- The type of flooring in this area is wood.
- The lighting levels are moderate to good.
Ramp(s) / Slope(s) and Step(s) (Foyer to Toilets and Stalls)
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Ramp / Slope
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- There is a ramp/slope located ahead and to the right as you enter via the main entrance, to the left as you face the box office.
- The ramp/slope is used to access the toilet facilities and entrance to the stalls.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 125cm (4ft 1in).
- The ramp does not have resting areas.
- The lighting levels at the ramp/slope are good.
- The ramp/slope does bypass the step(s).
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Step(s)
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- There is a/are step(s) located to the right as you enter via the main entrance, to the left as you face the box office.
- The step(s) is/are used to access the entrance to the stalls.
- There is/are 6 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The depth of the steps are 28cm.
- There is a/are handrail(s) at the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
- There are handrails on the right hand side only for the first 2 steps.
The remaining 4 steps have handrails available on both sides.
There is an additional set of steps that access the landing between the foyer and the stalls where the toilet facilities are located.
This set of steps comprises of 4, 16cm high steps with handrails on the left hand side only.
Toilet with Adaptations (Rear of Foyer - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the rear of the foyer, on the landing area of the foyer to stalls ramp.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens by sliding.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 80cm (2ft 7in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Dimensions and Features
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- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a cistern.
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 92cm (3ft).
- The contrast between the toilet roll holder and the wall is high.
- The lighting levels are moderate to good.
- The contrast between the walls and floor is high.
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Additional Fixtures and Fittings
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- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 127cm from the floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 90cm (2ft 11in).
- The contrast between the hand dryer and the wall is high.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 102cm.
Standard Toilet(s) (Rear of Foyer)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located at the rear of the foyer, on the landing of the foyer to stalls ramp.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Theatre Seating Area(s) (Stalls)
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Access to Seating
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- The information below describes access to the Stalls.
- The theatre area is located at the top of the ramp/steps.
- There is step-free access to the theatre area.
- The entrance area/door is not clearly signed.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 91cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 125cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- The doors is/are permanently held open before and after performances.
- There is a member of staff available for assistance at the doors before and after performances.
- The doors give access to Rows AA, A, B and C.
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Theatre Area Information
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- This information refers to the Stalls.
- The type of flooring in the seating area is carpet and wood.
- There is a mixture of seating with and without armrests.
- The width of the rows of seating is 25cm.
- The lighting level before and after performances is moderate to good.
- The nearest accessible toilet is located at the rear of the foyer, on the landing of the ramp between the foyer and the stalls.
- There are also flip down seats.
- There is step free access to a row/rows of seating.
- The row(s) with step free access is/are row(s) AA, A, B and C.
- The access to the majority of seating is located either side of the seats (against wall).
- There is stepped access to the majority of seating.
- There is/are 8 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are not between the 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are wall mounted.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting level at the steps before and after performances is moderate to good.
- The lighting level at the steps during performances is low to moderate.
- The steps are not clearly illuminated during performances.
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Designated Seating Area(s)
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- There are no marked/signed spaces available, however space is allocated to wheelchair users in Row AA if needed.
It may be possible to use alternative locations, please contact the venue in advance for more details.
- There are no marked/signed spaces available, however space is allocated to wheelchair users in Row AA if needed.
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Comments
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- The hearing assistance system does not work in certain restricted view areas (e.g. behind pillars) – please contact the Box Office for more details.
Outside Access (Circle - Seats 1-17)
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Entrance
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- This information is for the entrance located in Almeida Street, to the right as you face the main entrance.
- The entrance area/door is clearly signed.
- This entrance is signed with 'ALMEIDA THEATRE, Circle Seats 1-17'.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 96cm.
- A staff member will be available at this entrance when performances are on.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Outside Access (Circle - Seats 18-33)
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Entrance
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- This information is for the entrance located in Almeida Street, to the right as you face the main entrance.
- The entrance area/door is clearly signed.
- This entrance is signed with 'ALMEIDA THEATRE, Circle Seats 18-33'.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 96cm.
- A staff member will be available at this entrance when performances are on.
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Step(s)
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- The step(s) is/are located in front the entrance.
- There is/are 6 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Theatre Seating Area(s) (Circle)
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Access to Seating
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- The information below describes access to the the Circle.
- The theatre area is located at the top of the stairs leading up from the Circle entrances.
- There is stepped access to the theatre area.
- The entrance area/door is not clearly signed.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- All doors accessing the area are similar.
- Photographs show access to the theatre via the Circle 18-33 entrance.
Access from the Circle 1-17 entrance is very similar. - The doors is/are permanently held open before and after performances.
- There is a member of staff available for assistance at the doors before and after performances.
- The doors give access to Row B seats 7-28, Row A seats 0-5 and Row A seats 35-40.
- There is/are 21 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting level at the steps before and after performances is low to moderate.
- The lighting level at the steps during performances is low to moderate.
- The steps are clearly illuminated during performances.
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Theatre Area Information
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- The information below describes access to the the Circle.
- The type of flooring in the seating area is carpet.
- There are flip-down seats with no armrests.
- The width of the rows of seating is 22cm.
- The lighting level before and after performances is low to moderate.
- The nearest accessible toilet is located at the rear of the foyer, on the landing of the ramp between the foyer and stalls.
- There is not step free access to a row/rows of seating.
- The access to the majority of seating is located either side of the seats (against wall).
- There is stepped access to the majority of seating.
- There is/are between 1 and 7 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are not between the 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are wall mounted and fixed to the floor.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting level at the steps before and after performances is low to moderate.
- The lighting level at the steps during performances is low to moderate.
- The steps are not clearly illuminated during performances.
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Designated Seating Area(s)
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- There is not designated seating available in this area.
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Comments
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- The hearing assistance system does not work in certain restricted view areas (e.g. behind pillars) – please contact the Box Office for more details.
