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Andy's Dinosaur Dig

CBeebies Land, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

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Access Guide

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Ride/Attraction Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Access Point

  • This ride/attraction access point is signed.
  • The restrictions board is clearly visible at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • This access point is an open gateway.
    • The access point does not/do not contrast visually with its immediate surroundings.
    • The door(s)/gate(s) open(s) away from you (push).
    • The access point opening width is 110cm.

Queuing System

  • Queuing System View
    • There is level access throughout the majority of the queuing system.
      There are 2 gates used to manage the flow of people.
      The first gate is 104cm wide, held open and is located approximately halfway along the queue.
      The second gate is 138cm wide and located at the end of the queue.
      A member of staff opens the second gate when the show is ready to begin.
    • Path surfaces in this queueing system are resin bound gravel.
    • There are uneven surfaces in some parts of the queuing area.
    • The queuing area is open air.
    • The majority of the queuing area is enclosed to the left and right of you.
    • The minimum width of the queuing area is 111cm.
    • There are not any resting/seating areas within the queuing area.
    • Music/themed noise is played in some parts of the queuing area.

External Show Area

  • The show area is located ahead as you enter from the queue.
  • There is a long slight slope leading from the bottom to the top of the external show area.
  • There is box seating available around the performance area.
  • There is an interactive element of the performance.
  • The height of the fossilator was between 70cm and 80cm.

Outside Access (Internal Show Area)

  • Entrance View
    • This information is for the entrance located at the rear of the external performance area.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the opening is 84cm.
    • The door is opened by a member of staff.

Internal Performance Area

  • There is step free access throughout the internal performance area.
  • The surface of the flooring is wooden boards.
  • There is wooden seating available around the edges of the room.
  • There are interactive elements to the performance.
  • There maybe some loud noises.
  • There is loud music played during one part of the performance.

Exit (Internal Performance Area)

  • Exit View
    • This information is for the exit located at the rear of the performance area.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the opening is 85cm.
    • The doors are opened by a member of staff.

Exit Route

  • Queuing System View
    • There is level access along the exit route.
      There is a gate at the end of the route to exit.
      .
    • Path surfaces in this queueing system are resin bound gravel.
    • The queuing area is open air.
    • The majority of the queuing area is enclosed to the left and right of you.
    • The minimum width of the queuing area is 130cm.
    • There are not any resting/seating areas within the queuing area.

Exit Point

  • This ride/attraction exit point is not signed.
  • Exit Point View
    • There is step-free access at this exit point.
    • This exit point has a closed single gate.
    • The exit point does not/do not contrast visually with its immediate surroundings.
    • The door(s)/gate(s) open(s) towards you (pull).
    • The gate(s) may be difficult to open.
    • The exit point opening width is 125cm.