Access Guide
Summary
- Attic of Antiques is located in Gloomy Wood.
- For the Gloomy Wood Access Guide please click here (new tab).
- The Attic of Antiques is located at the top of a steep slope.
- The Attic of Antiques is used as the exit for the ride The Curse At Alton Manor.
- The nearest changing places is located between Gloomy Wood and Forbidden Valley.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in the Explorer's Pizza and Pasta Buffet or in Forbidden Valley.
- The nearest standard toilets are located in Gloomy Wood, next to Attic of Antiques.
- The nearest baby change facilities are located in Gloomy Wood, next to Attic of Antiques.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance
- For more information on the guest information point please click here (new tab).
- The medical centre is located between Towers Street and Mutiny Bay.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact a member of staff or Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The quiet/safe place is located in No.1 Towers Street.
- Ear defenders and RADAR keys are available from Guest Services.
- Portable hearing loops are available for use around the resort. These are available from Guest Services.
- Free WiFi is available throughout the resort.
- All staff undertake Disability Awareness and Equality Training.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front of the building, in Gloomy Wood.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Attic of Antiques'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There are no doors at this entrance.
- The width of the opening is 320cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 115cm (3ft 9in).
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Shop
- The majority of aisle widths are 150cm+.
- The type of flooring is tiles.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- The till(s) is/are located to the left as you enter.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 101cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
Counter (Photos)
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Counter
View
- The counter is located ahead when leaving the exit point for The Curse At Alton Manor.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are moderate to good.
- The height of the counter is 103cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 77cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the low/lowered section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the counter.
- Music is played everywhere.
- The type of flooring in this area is tiles.