Access Guide

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Summary

Dragons Bar is located on the ground floor of Alton Towers Hotel.
For the Alton Towers Hotel Access Guide please click here (new tab).
For information about the parking, access and toilet facilities guide please visit the hotel's guide.

Location and Access View
- The following information is for the bar.
- The bar is located on the ground floor.
- There is step-free access, via lift, to the bar.
Service and Menus View
- Tables cannot be booked in advance.
- There is a bar where drinks can be ordered.
- Staff can bring food and/or drinks to tables.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- Large print menus can be printed on request, please speak to a member of staff for more information.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Drinking straws are available.
- There is not a hearing assistance system .
Service Counter(s) View
- The height of the counter is 95cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is wood and laminate.
- The lighting levels are good.
Tables and Seating View
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 74cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are bench seats.
- The type of flooring in this area is wood.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are low to moderate.