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Hey Duggee's Big Adventure Badge

CBeebies Land, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

Access Guide

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Ride/Attraction Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Access Point

  • This ride/attraction access point is signed.
  • The restrictions board is clearly visible at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • This access point is an opening with no gate(s) or door(s).
    • The access point does not/do not contrast visually with its immediate surroundings.
    • The access point opening width is 124cm.

Area

  • Access and Circulation View
    • There is ramped/sloped access throughout this area.
    • The surface throughout consists of rubber flooring.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); bench seating.
    • There are steep ramps or steps to access the slides. There are also climbing nets to access some of the slides.
    • There is a small step down onto the trampolines.
    • There is a steep slope to access the Hey Duggee Stage area.
    • There are sensory activities and boards available.
  • Signage and Audio View
    • There is background music/noise in this area.

Exit Point

  • This ride/attraction exit point is signed.
  • Exit Point View
    • There is step-free access at this exit point.
    • This exit point is an opening with no gate(s) or door(s).
    • The exit point does not/do not contrast visually with its immediate surroundings.
    • The exit point opening width is 110cm.