Access Guide
Area Summary
- Katanga Canyon is located between Mutiny Bay and Gloomy Wood.
- For more information on Alton Towers Resort please click here (new tab).
- Rides/Attractions within this area include; Congo River Rapids and Runaway Mine Train.
- The nearest changing places is located between Gloomy Wood and Forbidden Valley.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in the Explorer's Pizza and Pasta Buffet.
- The nearest standard toilets are located in the Explorer's Pizza and Pasta Buffet.
- The nearest baby change facilities are located in the Explorer's Pizza and Pasta Buffet.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance
- For more information on the guest information point please click here (new tab).
- The medical centre is located between Towers Street and Mutiny Bay.
- For more information on the medical centre please click here (new tab).
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact a member of staff or Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The quiet/safe place is located in No.1 Towers Street.
- Ear defenders and RADAR keys are available from Guest Services.
- Portable hearing loops are available for use around the resort. These are available from Guest Services.
- Free WiFi is available throughout the resort.
- All staff undertake Disability Awareness and Equality Training.
Area
-
Access and Circulation
View
- Katanga Canyon is accessed via steep slopes from Mutiny Bay or Gloomy Wood.
- There is step-free access throughout this area.
- The surface throughout consists of block paving.
- The floor surface may be uneven in places.
- During busy periods this area can become congested.
- There are resting areas in this area.
- Seating in the resting area(s) include(s); bench seating.
- Vending machines are not available in this area.
- Freestyle drinks machines are available in this area.
- The Freestyle drinks machine controls range from 135cm to 163cm.
- The lowered controls designed for wheelchair users are at a height of 92cm.
- The Freestyle drinks machines are located on the route to Katanga Canyon from Mutiny Bay.
- There is a designated smoking area on the route to Gloomy Wood from Katanga Canyon.
- There are various games arcades and counters throughout this area.
-
Signage and Audio
View
- Wayfinding signage is not provided.
- There is background music/noise in this area.
Ramp(s) or Slope(s) (Mutiny Bay - Katanga Canyon)
- There is a ramp/slope located between Mutiny Bay and Katanga Canyon.
- The gradient of the ramp/slope is steep.
- There is a Freestyle drinks unit between Mutiny Bay and Katanga Canyon.
Ramp(s) or Slope(s) (Katanga Canyon - Gloomy Wood)
- There is a ramp/slope located between Katanga Canyon and Gloomy Wood.
- The gradient of the ramp/slope is steep.