Access Guide
Ride/Attraction Summary
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Summary
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- Marauder's Mayhem is located in Mutiny Bay.
- For the Mutiny Bay Access Guide please click here (new tab).
- Guests with a red ride access pass are required to ride with a carer over the age of 14 years.
- This ride has separate access for Standard Passes and Ride Access Passes (via Main Exit).
- The minimum standing height restriction is 1.1m.
- Guests under 1.3m high must accompanied by an adult aged 16 or over.
- Guests can transfer from their own wheelchair into the ride vehicle. Guests can be supported to do this, but not carried.
- For safety reasons, due to the speed and motion of this ride guests must be able to keep their head upright without assistance.
- Due to the speed and motion of this ride guests must be able to brace themselves with their feet and remain sitting up right.
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Other Services/Facilities
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- The nearest changing places is located in The Towers area or between Gloomy Wood and Forbidden Valley.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located at the top of Towers Street or in the Medical Centre.
- The nearest standard toilets are located in Mutiny Bay.
- The nearest baby change facilities are located in Mutiny Bay.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance.
- For more information on the guest information point please click here (new tab).
- The medical centre is located between Towers Street and Mutiny Bay.
- For more information on the medical centre please click here (new tab).
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact a member of staff or Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The quiet/safe place is located in No.1 Towers Street.
- Ear defenders and RADAR keys are available from Guest Services.
- Portable hearing loops are available for use around the resort. These are available from Guest Services.
- Free WiFi is available throughout the resort.
- All staff undertake Disability Awareness and Equality Training.
Ride Access (Ride Access Passes)
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Access Point
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- This ride/attraction access point is signed.
- There is step-free access at this access point.
- This access point has a closed single gate.
- The gate(s) is/are opened manually by staff.
- The width of the access point opening is 84cm.
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Ride Transfer
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- Wheelchairs are not permitted in/on the ride/attraction itself.
- Wheelchairs can be left at the ride/attraction transfer platform/area.
- Guests have to step up and into the carriage.
- The carriage may move slightly when guests are transferring.
- Staff are unable to provide assistance when transferring into/onto the ride/attraction but can hold the carriage to limit movement.
- There are no restraints available for this ride/attraction.
- Ride car number 8 can be pinned in order to limit movement when transferring (see photograph 6).
Ride Access (Standard Passes)
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Access Point
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- This ride/attraction access point is signed.
- There is step-free access at this access point.
- This access point is an open gateway.
- The width of the access point opening is 92cm.
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Queuing System
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- Access along this queue is step free.
- The approximate length of this queue is 16m.
- Path surfaces in this queuing system are block paving.
- The queuing area is open air.
- The minimum width of the queuing area is 90cm.
- There are not any resting/seating areas along the queue.
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Ride Transfer
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- Access to the platform is via an opening with no gate(s) or door(s).
- The gate opening width is 90cm.
- Guests have to step up and into the carriage.
- The carriage may be moving when guests are transferring.
- Staff are unable to provide assistance when transferring into/onto the ride/attraction but can hold the carriage to limit movement.
- There are no restraints available for this ride/attraction.
Ride/Attraction Experience
- For information regarding the nature of this ride please click here (new tab).
- The ride/attraction is sheltered/inside.
- This ride/attraction has smoke, fog or misting effects.
- The ride/attraction goes forwards whilst spinning.
- Music/themed noise is played during the ride/attraction.
- Strobe lighting/flashing lights are used during the ride/attraction.
Ride Exit
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Ride Transfer
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- Guests exit using the entry transfer platform/area.
- The carriage may move slightly when guests are transferring.
- Staff are unable to provide assistance when transferring out of/off the ride/attraction but can hold the carriage to limit movement.
- Guests have to step down to the platform when exiting.
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Exit Point
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- This ride/attraction exit point is signed.
- There is step-free access at this exit point.
- This exit point has a closed single gate.
- The gate(s) is/are opened manually by staff.
- The exit point opening width is 90cm.