You are on Summary. Skip to the next section.

Summary

• Sharkbait Reef by SEA LIFE is located in Mutiny Bay.
• For the Mutiny Bay Access Guide please click here (new tab).
• The nearest changing places is located between Gloomy Wood and Forbidden Valley.
• For more information on the changing places please click here (new tab).
• The nearest accessible toilet is located at the top of Towers Street or in the Explorer's Pizza and Pasta Buffet.
• The nearest standard toilets are located in Mutiny Bay/Welcom-Inn Courtyard.
• The nearest baby change facilities are located in Mutiny Bay/Welcom-Inn Courtyard.
• For more information on the standard toilets/baby change facilities please click here (new tab).
• The guest information point is located in No.1 Towers Street, near to the Main Resort Entrance
• For more information on the guest information point please click here (new tab).
• The medical centre is located between Towers Street and Mutiny Bay.
• For more information on the medical centre please click here (new tab)

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the theme park map please click here (new tab).
• There is a member of staff available for help and assistance.
• There is a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include: large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs and mobility scooters.
• To obtain mobility aids please contact a member of staff or Guest Services.
• There is a designated place of safety which can be used by people who may feel scared or at risk.
• The quiet/safe place is located in No.1 Towers Street.
• Ear defenders and RADAR keys are available from Guest Services.
• Portable hearing loops are available for use around the resort. These are available from Guest Services.
• Free WiFi is available throughout the resort.
• All staff undertake Disability Awareness and Equality Training.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building, in Mutiny Bay.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Sharkbait Reef Aquarium by Sealife'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There are no doors at this entrance.
  • The width of the opening is 184cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Queuing System. Skip to the next section.

Queuing System

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• Queuing System View
  • The queuing system is located ahead as you enter the main entrance.
  • Path surfaces in this queueing system are concrete.
  • The queuing area is sheltered.
  • The majority of the queuing area is enclosed to the left and right of you.
  • There are some points of the queuing area which have low lighting/darkness.
  • The minimum width of the queuing area is 118cm.
  • There are not any resting/seating areas within the queuing area.
  • Music/themed noise is played in some parts of the queuing area.
  • There is a photo touch screen along the queue between 110cm - 134cm from the floor.

You are on Attraction / Exhibit (Shoreline). Skip to the next section.

Attraction / Exhibit (Shoreline)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • No exhibits can be audio described.
  • Visitors cannot handle/touch marine life in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Skeleton Bay). Skip to the next section.

Attraction / Exhibit (Skeleton Bay)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There are eight deep steps with a handrail to the right to reach the viewing area. The depth of these steps is 25cm and the handrail is over 100cm in height.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • No exhibits can be audio described.
  • All exhibits start from the floor level.
  • Visitors cannot handle/touch marine life in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Good's Inn). Skip to the next section.

Attraction / Exhibit (Good's Inn)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There is a raised area of the touch pool accessed by two shallow 10cm steps.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • All exhibits can be audio described.
  • Exhibits are audio described in person.
  • The distance between the lowest exhibit and the floor is 90cm.
  • Visitors can handle/touch marine life in this area.
  • There is a wash basin in this area.
  • The height of the wash basin is 86cm.
  • The wash basin tap type is sensor.
  • There is a high colour contrast between some walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Castle Hideout). Skip to the next section.

Attraction / Exhibit (Castle Hideout)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There are three deep steps to access a raised tank.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • Some exhibits can be audio described.
  • Exhibits are audio described in person.
  • Visitors cannot handle/touch marine life in this area.
  • There is a low colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Castle Amphitheatre). Skip to the next section.

Attraction / Exhibit (Castle Amphitheatre)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There is a seating area which is accessed by 2-4 deep steps.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • Some exhibits can be audio described.
  • The distance between the lowest exhibit and the floor is 25cm.
  • Visitors cannot handle/touch marine life in this area.
  • There is a low colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Raiders Retreat). Skip to the next section.

Attraction / Exhibit (Raiders Retreat)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board format.
  • Some exhibits can be audio described.
  • Exhibits are audio described in person.
  • The distance between the lowest exhibit and the floor is 72cm.
  • Visitors cannot handle/touch marine life in this area.
  • There is a low colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Colony Cove). Skip to the next section.

Attraction / Exhibit (Colony Cove)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • There are hanging drapes at the entrance/opening.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is rubberised bark.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • Some exhibits can be audio described.
  • Exhibits are audio described in person.
  • There are some exhibits which start from the floor level.
  • Visitors cannot handle/touch marine life in this area.
  • There is a low colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Shipwreck). Skip to the next section.

Attraction / Exhibit (Shipwreck)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • Some exhibits can be audio described.
  • Exhibits are audio described in person.
  • The distance between the lowest exhibit and the floor is 60cm.
  • Visitors cannot handle/touch marine life in this area.
  • There is a high colour contrast between some walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (Tunnel). Skip to the next section.

Attraction / Exhibit (Tunnel)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does not play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in no format.
  • All exhibits start from the floor level.
  • Visitors cannot handle/touch marine life in this area.
  • The lighting levels in this area are low to moderate.

You are on Attraction / Exhibit (S.O.S Conservation and Rescue). Skip to the next section.

Attraction / Exhibit (S.O.S Conservation and Rescue)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is not clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is concrete.
  • This area does not play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board and television/screen format.
  • Some exhibits can be audio described.
  • Exhibits are audio described in person.
  • The distance between the lowest exhibit and the floor is 46cm.
  • Visitors cannot handle/touch marine life in this area.
  • There is a low colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.

You are on Exit (Sea Life to Shop). Skip to the next section.

Exit (Sea Life to Shop)

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• Exit View
  • This information is for the exit located at the end of the Sea Life route.
  • The exit area/door is clearly signed internally.
  • This exit is signed with 'Thank you for visiting'.
  • The exit is step-free.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 158cm.