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The new name for DisabledGo

Something Special Sensory Garden

CBeebies Land, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

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Access Guide

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Ride/Attraction Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Access Point

  • This ride/attraction access point is signed.
  • The restrictions board is clearly visible at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • This access point is an opening with no gate(s) or door(s).
    • The access point does/do contrast visually with its immediate surroundings.
    • The access point opening width is 190cm.

Area (Sensory Garden)

  • Access and Circulation View
    • There is step-free access throughout this area.
    • There is a slight slope leading down to/up from the distorting mirrors area of the garden.
      The rest of the garden is level throughout.
    • The surface throughout consists of wood, rubber flooring and block paving.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); bench seating.
    • Vending machines are not available in this area.
    • There are video screens throughout the garden showing Makaton sign language.
      In addition to this, there are interactive sign language teaching boards with instructions on how to sign different garden creatures.
      There is a button below the boards that trigger a speaker that explains more about the activity.
      The buttons are at a height of 54cm.
      There are flowerbeds throughout the garden containing a variety of plant life that can be touched and smelt by guests as a sensory experience.
      The flower beds are at heights between 45cm and 59cm.
      There are some colourful drums located towards the rear of the garden that can be played.
      There are also some carnival mirrors that distort the shape of the reflection.
  • Signage and Audio View
    • Wayfinding signage is not provided.
    • There is not background music/noise in this area.

Exit Point

  • This ride/attraction exit point is not signed.
  • Exit Point View
    • There is ramped/sloped access at this exit point.
    • This exit point is an opening with no gate(s) or door(s).
    • The exit point does not/do not contrast visually with its immediate surroundings.
    • The exit point opening width is 300cm.
  • Ramp/Slope View
    • The ramp/slope is located leading down and out of the sensory garden.
    • The gradient of the ramp/slope is slight.