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The Blade

Forbidden Valley, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

Access Guide

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Ride/Attraction Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is step-free access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 240cm.
  • Queuing System View
    • Access along this queue consists of; slight slopes going up and steep slopes going down.
    • The approximate length of this queue is 40m.
    • This queue can be extended during busy periods.
    • There are additional ramps/slopes along the extension(s).
    • Path surfaces in this queuing system are tarmac, block paving and metal.
    • The queuing area is open air.
    • The minimum width of the queuing area is 98cm.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via an opening with no gate(s) or door(s).
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 95cm.
    • At the edge of the platform there are ramped boarding walkways to the left and right which follow the shape of the ship and shorten the stepping distance.
      The walkways are 60cm in width and have steep gradients.
      There is a level section between the walkways.
    • Guests have to step up and onto the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.

Ride Access (Ride Access Passes via Main Exit)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is step-free access at this access point.
    • This access point has a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • The width of the access point opening is 120cm.
  • Queuing System View
    • Access along this queue consists of; steep slopes going down.
    • The approximate length of this queue is 18m.
    • Path surfaces in this queuing system are metal.
    • The queuing area is open air.
    • The minimum width of the queuing area is 100cm.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 97cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and onto the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: lap bars.

Ride/Attraction Experience

Ride Exit

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via an opening with no gate(s) or door(s).
    • This ride/attraction platform exit is not signed.
    • The opening width is 97cm.
    • At the edge of the platform there are ramped boarding walkways to the left and right which follow the shape of the ship and shorten the stepping distance.
      The walkways are 112cm in width and have steep gradients.
      There is a level section between the walkways.
  • Exit Route View
    • Access along this exit route consists of; steep slopes going up.
    • The approximate length of this exit route is 18m.
    • Path surfaces in this exit route are metal and felt.
    • The minimum width of the exit route is 100cm.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
  • Exit Point View
    • This ride/attraction exit point is not signed.
    • There is ramped/sloped access at this exit point.
    • This exit point has a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • The exit point opening width is 120cm.
    • There is also a turnstile at the exit (photograph 5) which standard pass holders would use.