Access Guide
Summary
- The Emporium is located to the left of the level 2 lobby area, opposite reception.
- For the Alton Towers Hotel Access Guide please click here (new tab).
- For information about the parking, access and toilet facilities guide please visit the hotel's guide.
Entrance (The Emporium)
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Entrance
View
- This information is for the entrance located to the left as you enter the Alton Towers Hotel main entrance.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) by sliding.
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the opening is 104cm.
Shop (The Emporium)
- The majority of aisle widths are not 150cm+.
- The type of flooring is wood.
- There is poor colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 120cm.
- The till(s) is/are located immediately beyond the entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 100cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).