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Waterpark Shop

Waterpark, Alton Towers Resort, Alton, Staffordshire, ST10 4DB

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Access Guide

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Entrance (Waterpark Shop)

  • Entrance View
    • This information is for the entrance located to the left of the Waterpark reception.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Waterpark Shop'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the opening is 140cm.


  • The majority of aisle widths are 150cm+.
  • The type of flooring is tiles and stone.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of walkways.
  • The till(s) is/are located ahead as you enter.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is not/are not placed in front of a plain background.
  • The lighting levels at the till(s) are moderate to good.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 100cm.
  • There is not a lowered section at the till(s).