Skip to main content

Katanga Canyon

Alton Towers Resort, Alton, Staffordshire, ST10 4DB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Area Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact a member of staff or Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The quiet/safe place is located in No.1 Towers Street.
  • Ear defenders and RADAR keys are available from Guest Services.
  • Portable hearing loops are available for use around the resort. These are available from Guest Services.
  • Free WiFi is available throughout the resort.
  • All staff undertake Disability Awareness and Equality Training.

Area

  • Access and Circulation View
    • Katanga Canyon is accessed via steep slopes from Mutiny Bay or Gloomy Wood.
    • There is step-free access throughout this area.
    • The surface throughout consists of block paving.
    • The floor surface may be uneven in places.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); bench seating.
    • Vending machines are not available in this area.
    • Freestyle drinks machines are available in this area.
    • The Freestyle drinks machine controls range from 135cm to 163cm.
    • The lowered controls designed for wheelchair users are at a height of 92cm.
    • The Freestyle drinks machines are located on the route to Katanga Canyon from Mutiny Bay.
    • There is a designated smoking area on the route to Gloomy Wood from Katanga Canyon.
    • There are various games arcades and counters throughout this area.
  • Signage and Audio View
    • Wayfinding signage is not provided.
    • There is background music/noise in this area.

Ramp(s) or Slope(s) (Mutiny Bay - Katanga Canyon)

  • There is a ramp/slope located between Mutiny Bay and Katanga Canyon.
  • The gradient of the ramp/slope is steep.
  • There is a Freestyle drinks unit between Mutiny Bay and Katanga Canyon.

Ramp(s) or Slope(s) (Katanga Canyon - Gloomy Wood)

  • There is a ramp/slope located between Katanga Canyon and Gloomy Wood.
  • The gradient of the ramp/slope is steep.

Area Access Guides