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Castle Mall

Market Square, Antrim, BT41 4DN

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Antrim.

Opening Hours

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Central Car Park.
    • The car park is located on Castle Way.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • There are 5 Blue Badge bays within the car park.
    • The dimensions of the designated parking bays are 500cm x 310cm.
    • The Blue Badge bays are 48m from the car park entrance to the mall.
    • The Blue Badge bay markings are badly faded.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Market Square Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 220cm (7ft 3in).

Entrance (Right Car Park Entrance)

  • This entrance is located at the left side of the venue opposite the car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the right going up.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 178cm.
  • The doors have a low visual contrast.
  • There is an open gap without doors after the first set of entrance doors. The width of the gap is 203cm.

Entrance (Left Car Park Entrance)

  • This entrance is located at the left side of the venue opposite the car park.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 2 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 240cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the mall walkway after passing through the Market Square entrance.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: benches.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Parent and Baby Room / Feeding Room

  • The room surveyed is located between the Toilet with adaptations and the standard toilets.
  • The distance from the Market Square entrance is 32m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 93cm.
  • There is a toilet, a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
  • The wash basin has a push tap.
  • The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • Seating available in the room includes: chairs without armrests.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 28m (30yd 1ft) from the Market Square entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 108cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located beyond the entrance on the left.
    • The female and male toilets are approximately 28m (30yd 1ft) from the Market Square entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located between the standard toilets and the space to change room.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are infant/toddler toilets within the baby change room.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.