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The new name for DisabledGo

Access Guide

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Overview

  • About View
    • Services available in the venue include: a dance studio/committee room, fitness suite/cycle studio, outdoor football pitches, gym, accessible and standard toilets, accessible and standard changing room, indoor sports hall and a sensory room.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the outdoor football pitches and play park.
    • Access throughout may include manual doors.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the sensory room.
    • All documents that are provided are available online.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located down the main corridor, just before the outdoor pitches, and next to the dance studio.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located within the standard male and female toilets.
    • The male and female step-free toilet facilities are located down the corridor to the right at reception.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located along the main corridor and also to the left as you reach the end of the main corridor.
    • Parent and baby changing facilities are located within the dance studio toilet with adaptations.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located within all changing rooms and to the right of the reception.
    • Standard shower facilities are located within all changing rooms.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 225cm (width) x 477cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the building, straight ahead from the car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 131cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.
  • The gap between bollard is 2m wide.

Reception

  • The reception is located straight ahead from the main entrance.
  • The distance from the main entrance is 10m.
  • The most accessible route to reception has automatic doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 109cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the outdoor football pitches and the outdoor play park.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: armchairs.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable in some areas.

Gym

  • The gym is located to the left after reception.
  • There is step-free level access into the gym.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 122cm.
  • There is step-free level access throughout.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Room (Fitness Suite/Cycle Studio)

  • The room is located to the right once you enter via the main entrance, directly opposite the reception desk.
  • The distance from the main entrance is 10m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is Braille, tactile and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a water dispenser.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are audible and in person.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Room (Sports Hall)

  • The room is located straight down the main corridor, the door to the left.
  • The distance from the main entrance is 20m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is Braille, tactile and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 100cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are audible and in person.
  • Lighting levels were even at the time of the survey.

Room (Dance Studio)

  • The room is located along the corridor to the right as you reach reception, then right again at the end.
  • The distance from the main entrance is 30m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is Braille, tactile and written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Additional facilities/services include: a wash basin.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are audible and in person.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Room (Sensory)

  • The room is located down the corridor to the right at the reception and then down to the very end.
  • The distance from the main entrance is 35m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 72cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: benches.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are audible and in person.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
  • There are bean bag chairs in this room. This room requires a member of staff to allow access.

Changing Room with Adaptations (Female Changing)

  • Location and Access View
    • The changing room surveyed is located straight down the corridor from the main entrance and on the right.
    • The distance from the main entrance is 25m.
    • The most accessible route to the changing room has step-free level access and manual doors.
    • There is step-free level access into the changing room.
    • There is Braille, tactile and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 115cm.
    • The door has no lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a dry seat for changing with a grab rail/dropdown rail and a wheel-in shower.
    • The dimensions of the changing room are 464cm (width) x 492cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The changing room has a waste bin.
    • There are two coat hooks.
    • The coat hooks are 104cm and 139cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • The shower controls are lever mixer.
    • There are dropdown rails for the shower.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There are 8 other similar changing rooms within this building.

Toilet with Adaptations (Dance Studio - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located just ahead of the reception and to the right.
    • The distance from the main entrance is 20m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 101cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 200cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 140cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 76cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Main Corridor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight down the corridor from the main entrance, past reception, and on the left after the first cluster of lockers.
    • The distance from the main entrance is 15m.
    • The most accessible route to the toilet has manual doors and step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 96cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 240cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 172cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 141cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is also an adapted shower within this room.

Shower with Adaptations

  • Location and Access View
    • The shower surveyed is located within the left hand transfer toilet with adaptations.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 46cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The grab rails have a high visual contrast.
    • The dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.

Toilet with Adaptations (Football Pitch - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor from reception, to the end then to the right, just to the left of the football pitch doors.
    • The distance from the main entrance is 50m.
    • The most accessible route to the toilet has manual doors and step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 97cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 176cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 140cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Access Point (Football Pitch)

  • This access point is located at the back of the building.
  • The access point is clearly signed.
  • Assistance is not available at the access point.
  • There is step-free level access.
  • There are double manual doors.
  • The locked door can be opened on request .
  • The doors open away from you.
  • The width of the opening is 94cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double gates.
  • The second set of gates are permanently held open.
  • The width of the opening is 199cm.
  • There is a small lip on the threshold of the opening.
  • The second set of gates have a high visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp gradient varies between slight and steep.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 14 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is another gate to the individual pitches with a width of 150cm, high contrast and opens towards you. This is usually held open when there are pitch bookings.

Outdoor Spaces (Football Pitch)

  • The following is available in this area: sports pitches.
  • Outdoor areas consist of grass.
  • There are no footpaths.
  • There is step-free level access throughout all areas.
  • There are not any seats situated along the paths for people to rest.

Outdoor Spaces (Play Park)

  • The following is available in this area: a playground with play equipment.
  • Outdoor areas consist of rubber tarmac and block paving.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the entrance (via very slight slope).
  • There are some seats situated along the paths for people to rest.
  • Playground View
    • There is a playground with an access point under 100cm wide.
    • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: swinging, sliding, rocking, rotating and climbing.
    • The first gate is permanently held open and has a width of 120cm. The second gate is 93cm wide and opens towards you.