Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

KFC

51 Church Road, Newtownabbey, BT36 7LG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Newtonabbey.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Whiteabbey.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 290cm x 460cm (9ft 6in x 15ft 1in).
    • The nearest designated bay is 4m (13ft 1in) from the main entrance.
    • The furthest designated bay is 8m (26ft 3in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Main Entrance

  • This entrance is located at the front of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens both ways.
  • The door requires effort to open.
  • The width of the opening is 81cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 81cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left after entering the restaurant.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located on the left after entering the restaurant.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the restaurant.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are bright.

Eating and Drinking

  • Location and Access View
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, a touchscreen ordering service and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are wall-mounted, digital and available on a touchscreen.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the far side of the seating area.
    • There is step-free level access to the counter.
    • The height of the counter is 108cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 97cm.
    • The height of the touchscreen display ranges from 102cm to 144cm from the floor.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables and long tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right-Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter.
    • The distance from the restaurant entrance is 12m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 82cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 146cm (width) x 162cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 76cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have varying visual contrasts.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 113cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.