Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Mind Wise - Ballyclare Resource Centre and Book Shop

15-17 Rashee Road, Ballyclare, Newtownabbey, BT39 9HJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Mossley West.

Opening Times

  • Monday 09:30 - 17:00.
  • Tuesday 09:30 - 17:00.
  • Wednesday 09:30 - 17:00.
  • Thursday 09:30 - 17:00.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is stepped access at this entrance.
    • There is an intercom.
    • The height of the intercom is 140cm (4ft 7in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 79cm.
  • Step(s) View
    • The step(s) is/are located immediately in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at various times.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading up to the raised section of the ground floor.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • Comments View
    • The toilets and a seating area are located on the raised section of the ground floor.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located on the raised section.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 140cm (4ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 192cm (4ft 7in x 6ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 152cm (4ft 12in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.